Customer Service Representative
3 weeks ago
Key Responsibilities:
- Address customer complaints and concerns: Respond to customer inquiries, resolve issues in a timely and professional manner, and ensure customer satisfaction.
- Provide information and support: Offer accurate and helpful information to customers, ensuring they have a positive experience with the company.
- Perform general office duties: Manage files, maintain records, and perform other administrative tasks as required.
- Work with technology: Utilize database software, MS Excel, and MS Outlook to perform tasks and maintain accurate records.
Requirements:
- Education: Secondary (high) school graduation certificate.
- Work experience: Will train.
Work Environment: This is a permanent, full-time position that requires the ability to work in a fast-paced environment with attention to detail and the ability to work under pressure. The successful candidate will be bilingual and able to work 40 hours per week.
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