Customer Service Expert: Bilingual Solutions Specialist
4 weeks ago
We are seeking a highly skilled Customer Service Expert to join our dynamic team at Xperigo. As a key player in our roadside assistance operations, you will utilize your linguistic skills and customer service expertise to deliver prompt and effective assistance to clients experiencing vehicle-related emergencies.
Job Description:As a Customer Service Expert, you will be responsible for communicating fluently in both English and French to effectively assist clients. You will act as the primary point of contact for customers in need of assistance/service, offering empathic and courteous support to customers in the automotive and non-automotive space.
- Bilingual Communication: Communicate fluently in both English and French to effectively assist clients, providing clear instructions and empathetic support to clients in distress.
- Customer Support Excellence: Act as the primary point of contact for customers, listening attentively to their concerns, gathering necessary information, and providing guidance on next steps.
- Problem Resolution: Troubleshoot issues reported by customers and escalate complex cases to appropriate internal teams or management for resolution.
- Balanced Performance: Consistently achieve all Customer Experience performance metrics monthly, accurately documenting client interactions, service requests, and resolutions.
To be successful in this role, you must possess strong verbal and written communication skills in both languages, with the ability to convey complex information clearly and concisely. Additionally, you should have excellent interpersonal skills and cultural sensitivity to effectively interact with clients from diverse backgrounds.
We offer a competitive salary range of $55,000 - $65,000 per year, depending on experience, as well as comprehensive training and development opportunities to enhance your customer service skills and familiarity with our products/services.
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Business Development Communications Specialist
4 weeks ago
Moncton, New Brunswick, Canada Onmyownbusiness Solutions Inc. Full timeJob DescriptionWe are seeking a highly skilled Business Development Communications Specialist to join our team at Onmyownbusiness Solutions Inc. This is a permanent position with 30 hours of work per week.The successful candidate will have a Bachelor's degree and at least one year of experience in the field, or equivalent experience. They will be bilingual...
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Customer Service Representative
7 days ago
Moncton, New Brunswick, Canada NTT Business Process Outsourcing Full time $19**Delivering Exceptional Customer Experiences**We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at NTT Data. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients by handling inbound calls, resolving customer inquiries, and delivering...
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Customer Service Liaison
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Bilingual Customer Service Representative
4 days ago
Moncton, New Brunswick, Canada NTT Business Process Outsourcing Full timeJob DescriptionWe are seeking a skilled and passionate Bilingual Customer Service Representative to join our team. As a leading Brand Ambassador, you will be the first point of contact for customers in English or French, providing exceptional customer service in a caring and considerate manner.Key Responsibilities:Deliver first-class service by accurately...
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Technical Customer Support Specialist
6 days ago
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Customer Service Specialist
2 months ago
Moncton, New Brunswick, Canada beBee Professionals Full time $35,000 - $50,000We are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at beBee Professionals in Moncton, Canada. As a Customer Service Specialist, you will be responsible for providing exceptional customer service, assisting customers with their purchases, and contributing to the overall success of our store.Key...
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Customer Service Coordinator
4 weeks ago
Moncton, New Brunswick, Canada Onmyownbusiness Solutions Inc. Full timeJob SummaryWe are seeking a highly motivated Customer Service Clerk to join our team at Onmyownbusiness Solutions Inc. As a key member of our support staff, you will be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction.About the RoleThis is a permanent, 30-hour per week position that requires a...
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Customer Relations Specialist
4 weeks ago
Moncton, New Brunswick, Canada AK Transportation Full timeWe are seeking a highly skilled Customer Relations Specialist to join our team at AK Transportation.About the RoleThe Customer Relations Specialist will play a crucial role in developing and implementing effective communication strategies to enhance customer satisfaction and loyalty. This is a permanent full-time position working 35-40 hours per week.Key...
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Geomatics Support Specialist
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Customer Service Representative
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Multilingual Administrative Coordinator
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Moncton, New Brunswick, Canada BioScript Solutions Full timeYour future starts here, and we are looking for a highly skilled Bilingual Support Specialist to join our team at BioScript Solutions.The estimated salary for this position is $55,000 - $65,000 per year, depending on experience.We require a candidate with one year of experience in a similar role, preferably bilingual in French and English. This individual...
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Customer Service Specialist
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Bilingual Government Coordinator
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Customer Service Ambassador
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Moncton, New Brunswick, Canada CA09 Labatt Brewing Company Limited Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Bilingual Customer Service Associate. This role is ideal for someone who is passionate about delivering exceptional service, has excellent communication skills, and is fluent in both English and French.
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Customer Service Excellence Specialist
4 days ago
Moncton, New Brunswick, Canada HCLTech Full timeJob OverviewWe are seeking a highly skilled Customer Service Excellence Specialist to join our team at HCLTech. In this role, you will be responsible for delivering exceptional customer service experience through empathic listening, comprehension, and effective resolution of customer issues.About the RoleThis is a full-time position that requires excellent...
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Customer Experience Ambassador
4 weeks ago
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Portfolio Development Manager
4 weeks ago
Moncton, New Brunswick, Canada BioScript Solutions Full timeAbout BioScript SolutionsBioScript Solutions is a leading player in the healthcare industry, dedicated to delivering innovative patient support programs. Our team of experts works tirelessly to develop and implement customized solutions that meet the evolving needs of our clients.
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Disaster Recovery Specialist
4 weeks ago
Moncton, New Brunswick, Canada On Side Restoration Full timeAbout On Side RestorationWe are a dynamic and growing company in the disaster restoration industry. Our team of dedicated professionals is committed to providing exceptional service to our clients, and we are seeking an experienced Disaster Recovery Specialist - Content Restoration Expert to join our team.
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Mortgage Solutions Specialist
4 weeks ago
Moncton, New Brunswick, Canada Randstad Canada Full timeRandstad Canada is seeking an experienced Mortgage Solutions Specialist to join their team in a dynamic environment. This role offers the opportunity to provide key support to both internal and external stakeholders, fostering a culture that values diversity, inclusion, and employee success.Key Responsibilities:Client Support: Deliver exceptional customer...
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Moncton, New Brunswick, Canada Tangerine Full timeAbout UsTangerine is Canada's leading direct bank, offering flexible and accessible banking options and award-winning Client service. We focus on making a difference in our communities and empowering our employees to feel part of our Orange culture.Role OverviewWe are seeking a Bilingual (French/English) Customer Care representative to join our team in...