Customer Service Liaison
4 days ago
We are seeking a highly skilled Customer Service Liaison to join our team at Onmyownbusiness Solutions Inc. This is a permanent position with a salary range of $50,000 - $65,000 per year.
Key Responsibilities:- Develop and Implement Communication Strategies: Create effective communication plans to engage with clients, address their concerns, and provide exceptional customer service.
- Evaluate and Improve Processes: Assess current processes and identify areas for improvement, making recommendations to enhance overall efficiency and effectiveness.
- Provide Expert Advice and Support: Offer guidance and support to clients on advertising and sales promotion strategies, helping them achieve their business goals.
To succeed in this role, you will need:
- Bachelor's Degree or Equivalent Experience: A degree in a relevant field or equivalent experience in customer service, marketing, or communications.
- Excellent Communication and Interpersonal Skills: Strong written and verbal communication skills, with the ability to build rapport with clients and colleagues.
- Proficiency in Microsoft Office Suite: Advanced skills in MS Excel, Word, and Outlook, with the ability to learn new software and systems quickly.
- Ability to Work in a Fast-Paced Environment: Flexibility to adapt to changing priorities and deadlines, with a strong attention to detail and organizational skills.
In addition to a competitive salary and benefits package, we offer:
- Ongoing Training and Development: Opportunities to attend industry events, workshops, and conferences to enhance your skills and knowledge.
- Free Parking and Commuter Benefits: Convenient parking options and commuter benefits to help you get to work safely and efficiently.
If you are a motivated and results-driven individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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Customer Service Liaison
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