Technical Support Specialist

2 weeks ago

Calgary, Alberta, Canada Zigbee Technology Solutions Ltd. Full time

We are seeking a skilled Technical Support Specialist to join our team at Zigbee Technology Solutions Ltd. The ideal candidate will have a strong background in computer systems and a passion for delivering exceptional customer service.

Key Responsibilities
  • Provide technical assistance to customers via phone, email, or in-person
  • Troubleshoot and resolve hardware and software issues
  • Collaborate with internal teams to identify and implement process improvements
  • Stay up-to-date with the latest technology trends and advancements
Requirements
  • College diploma or equivalent in a related field
  • 1-2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
What We Offer
  • A competitive salary and benefits package
  • Ongoing training and professional development opportunities
  • A dynamic and supportive work environment

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