Beauty Advisor

2 days ago

Vancouver, British Columbia, Canada Holt Renfrew Full time
About the Role

Holt Renfrew is seeking a highly skilled and motivated Beauty Advisor to join our team. As a Beauty Advisor, you will be responsible for delivering exceptional customer service and driving sales growth in our luxury beauty department.

Key Responsibilities
  • Develop and maintain strong relationships with customers to increase sales, service, and loyalty
  • Exceed sales and service targets through effective product knowledge and sales techniques
  • Build a loyal client base by acquiring new customers, developing existing clients, and retaining loyal clients
  • Share expert product knowledge with the store selling team
  • Maintain solid relationships with buyers, vendors, and selling managers
  • Drive brand sales by identifying marketing opportunities, executing events, and making assortment recommendations
  • Attend educational sessions to enhance product knowledge and stay up-to-date on industry trends
  • Perform floor recovery, visual merchandising, price changes, and other sales support tasks
  • Communicate with clients through various channels to promote in-store events, merchandise requests, and sales follow-up
  • Resolve customer service issues and partner with selling management to address any concerns
Requirements
  • High school diploma
  • Proven ability to exceed sales targets
  • Collaborative and team-oriented with excellent communication skills
  • Able to work in a fast-paced environment with minimal supervision
  • Flexible work schedule, including nights, weekends, and holidays
  • Minimum of two years' experience in a commission-based sales environment
  • Make-up artistry or aesthetics certificate may be required for certain brands
  • Prior retail sales experience in a luxury environment preferred
What We Offer

Holt Renfrew offers a competitive total compensation package, including a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development opportunities.

This role is eligible for commission in addition to base pay, with final compensation determined based on individual qualifications and contributions to the role.

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