Order Desk Representative
4 weeks ago
Job Summary
Luxshi Super Market Inc. is seeking a skilled Order Desk Representative to join our team. As an Order Desk Representative, you will be responsible for addressing customer complaints and concerns, arranging for refunds and credits, and explaining the type and cost of services offered.
Key Responsibilities
- Address customer complaints and concerns in a professional and courteous manner.
- Arrange for refunds and credits as necessary.
- Explain the type and cost of services offered to customers.
- Maintain accurate records and statistics.
- Perform general office duties as required.
- Receive payments from customers.
Requirements
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in a related field.
- Permanent employment.
- 40 hours per week.
- English language proficiency.
Computer and Technology Knowledge
- MS Excel.
- MS Word.
Work Conditions and Physical Capabilities
- Fast-paced environment.
- Repetitive tasks.
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