Customer Service Representative

4 weeks ago


Brampton, Ontario, Canada iip recuriters inc Full time

Job Summary: We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at iip recruiters inc. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our clients and the public.

Key Responsibilities:

  • Provide excellent customer service to clients and the public, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage front desk operations, including greeting visitors, answering phone calls, and directing clients to the appropriate staff member.
  • Process information required to provide customer service, including maintaining accurate records and logs.
  • Schedule and confirm appointments for clients and staff members.
  • Perform administrative tasks, such as data entry and filing.

Requirements:

  • Secondary (high) school graduation certificate or equivalent.
  • 1 to less than 7 months of experience in a customer service or administrative role.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to maintain confidentiality and handle sensitive information with discretion.


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