Print Shop Representative

2 weeks ago


Brampton, Ontario, Canada Canon Canada Full time
Print Shop Representative Job Description

As a Print Shop Representative at Canon Canada, you will play a key role in ensuring professional photographers, businesses, and hobbyists understand the value of print by providing guidance on print options and delivering high-quality output.

Key Responsibilities:
  • Customer Guidance: Provide customers with guidance on optimizing digital files for printing.
  • Print Order Fulfillment: Handle print orders from intake to fulfillment, ensuring quality, accuracy, and timely delivery.
  • Equipment Maintenance: Operate and maintain printers and equipment.
  • Quality Standards: Ensure high-quality standards for all orders.
  • Scheduling: Schedule repairs as needed to minimize downtime.
  • Customer Support: Provide support to customers and Canon Professional Services by handling inquiries and warranty exchange requests.
  • Inventory Management: Monitor inventory levels of printing materials and reorder supplies.
  • Service Recommendations: Recommend additional services, features, or upgrades based on customer needs, and assist with eCommerce order release and payment processing.
  • Event Hosting: Host small group events in the shop that promote printing experience and workflow.
  • Shop Operations: Ensure the proper opening and closing of the Canon Print Shop.
  • Cleanliness and Safety: Maintain cleanliness and safety standards.
Requirements:
  • Education: High School or Equivalent Diploma.
  • Experience: Minimum 3 years experience in producing professional print products.
  • Skills: Ability to manage multiple projects and print deadlines, generate reports and analyze data to provide recommendations to management, knowledge of Adobe Photoshop and Lightroom to edit customers' photos, and strong verbal and written communication skills to effectively communicate with customers.


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