Order Desk Agent

4 weeks ago


Brampton, Ontario, Canada Luxshi Super Market Inc. Full time

Job Summary

Luxshi Super Market Inc. is seeking a highly skilled Order Desk Agent to join our team. As an Order Desk Agent, you will be responsible for addressing customer complaints or concerns, arranging for refunds and credits, and explaining the type and cost of services offered.

Key Responsibilities

  • Address customer complaints or concerns in a professional and courteous manner.
  • Arrange for refunds and credits as necessary.
  • Explain the type and cost of services offered to customers.
  • Maintain accurate records and statistics.
  • Perform general office duties as required.
  • Receive payments from customers.

Requirements

  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a customer-facing role.
  • Proficiency in MS Excel and MS Word.

Work Environment

  • Fast-paced environment.
  • Repetitive tasks.
  • Permanent work term.
  • English language required.
  • 40 hours per week.

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