Customer Service Representative

2 months ago


PointeClaire, Quebec, Canada RW&CO. Full time

About the Role

The Fashion Retail Sales Associate will be responsible for providing an exceptional customer experience by being approachable, listening to customers' needs, and inspiring confidence. This role involves working in a fast-paced environment, handling multiple tasks, and ensuring a high level of customer satisfaction.

Key Responsibilities

  • Provide a personalized shopping experience that fosters positive relationships with customers and encourages loyalty.
  • Assume a cashier role while utilizing knowledge of sales, promotions, and product information to increase sales of related items.
  • Ensure that visual merchandising standards are met by maintaining a well-organized and visually appealing store environment.

Requirements

  • Previous experience in sales or customer service is an asset.
  • Ability to multitask in a dynamic environment while maintaining exceptional customer service standards.
  • Availability to work evenings and weekends.

What We Offer

  • A competitive starting wage of $16.50 (rate may vary based on experience).
  • A comprehensive benefits package (available to full-time employees only).
  • Flexible vacation policy (available to full-time employees only).
  • Additional benefits: potential monthly bonus, opportunities for advancement, and tuition reimbursement.
  • A 50% discount on all products from Reitmans (Canada) Limited brands (Reitmans, RW&CO., and PENN.).
  • Generous referral bonuses for employee referrals.

About Us

RW&CO. is a leading fashion retailer with over 400 locations across Canada. We are committed to creating a diverse and inclusive work environment where everyone can thrive. If you're passionate about fashion and customer service, we encourage you to apply. We look forward to hearing from you



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