Current jobs related to Customer Experience Associate - Waterloo, Ontario - Scotiabank


  • Waterloo, Ontario, Canada H&M Group Full time

    H&M Group is seeking a talented Retail Sales Associate to join our team in this dynamic and fast-paced role.About the RoleAs a Retail Sales Associate, you will be responsible for delivering exceptional customer experiences that drive sales and profitability. You will work closely with customers to understand their needs, provide personalized advice, and...


  • Waterloo, Ontario, Canada The Quark Group Full time

    The Quark Group is a leading Canadian retail footwear chain with 38 stores across Western Canada. We are currently seeking a Part-time Retail Sales Associate to join our team in Waterloo, ON.As a key member of our sales team, you will provide exceptional customer service and support, greeting customers and providing them with a memorable buying experience....


  • Waterloo, Ontario, Canada Scotiabank Full time

    At Scotiabank, we are seeking a motivated and experienced Customer Experience Lead to oversee our high-performing Retail Service teams in Canada.About the RoleWe are looking for an enthusiastic individual who will lead and support our Customer Experience Associates, while championing Scotiabank's core values and culture. In this role, you will:Lead and...


  • Waterloo, Ontario, Canada Teleperformance Full time

    Teleperformance - A Leading Business Process Outsourcing CompanyWe are seeking an experienced Customer Experience Ambassador to join our team in Waterloo, Ontario. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.Job Overview:The OpportunityDescriptionWe are looking for a highly...


  • Waterloo, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Waterloo, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about...


  • Waterloo, Ontario, Canada Wholesale Club Full time

    Company OverviewWe are a retail leader in Canada, shaping the future of Canadian retail with a commitment to positively impacting the lives of all Canadians. Our unique position as one of the country's largest employers provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.We value authenticity, trust, and making...


  • Waterloo, Ontario, Canada Equitable CA Full time

    Job SummaryWe are seeking a highly skilled Bilingual Insurance Professional to join our team as a Client Care Representative. In this role, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving any issues they may have.About the RoleThis is a permanent full-time position with an estimated...


  • Waterloo, Ontario, Canada Centurion Asset Management Full time

    We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Centurion Asset Management Inc. Located in one of Canada's major cities, this role offers a unique opportunity to make a meaningful impact in the lives of our residents and investors.About UsCenturion Asset Management Inc. is a leading provider of...

  • Sales Director

    1 month ago


    Waterloo, Ontario, Canada Reitmans (Canada) LtéeLtd Full time

    Role OverviewWe are seeking a highly motivated and results-driven Sales Director to lead our customer experience team. As a key member of our leadership team, you will be responsible for driving sales growth, developing and executing strategies to enhance the customer experience, and leading a high-performing team.Key ResponsibilitiesLead and manage a team...


  • Waterloo, Ontario, Canada Videotron Full time

    We are currently looking for a Customer Experience Leader to join our Retail Operations team on a full-time basis. The successful candidate will create and support a positive team environment that builds morale and encourages top performance while improving store performance across all metrics through efficient supervision, goal setting, and phenomenal...

  • Sales Associate

    3 months ago


    Waterloo, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a skilled Sales Associate to assist customers, provide exceptional service, and contribute to the overall success of our store in Waterloo, Canada.Key Responsibilities:Provide excellent customer service and assist customers with their purchases.Maintain knowledge of products and promotions to provide accurate information.Process transactions...


  • Waterloo, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a Sales Associate to join our team in Waterloo, Canada.Job Description:The Sales Associate will be responsible for providing exceptional customer service, maintaining knowledge of products and promotions, and contributing to the overall success of our store.Key Responsibilities:Provide excellent customer service and assist customers with their...

  • Retail Sales Associate

    3 months ago


    Waterloo, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Retail Sales Associate to manage customer transactions and provide exceptional service in our Waterloo store. Key responsibilities include processing customer purchases, handling cash and credit transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle cash and credit...


  • Waterloo, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Waterloo, Canada.Key Responsibilities:Provide exceptional customer service and assist customers with their purchases.Maintain a thorough knowledge of products and promotions to offer accurate information and recommendations.Process transactions...


  • Waterloo, Ontario, Canada Ren's Pets Full time $50,000 - $55,000

    Job Summary:We are seeking a highly motivated and experienced Customer Experience Lead to join our team at Ren's Pets. As a Customer Experience Lead, you will be responsible for overseeing the retail team to ensure exceptional customer service and sales goals are met. You will provide guidance and support to team members, ensuring they have the necessary...


  • Waterloo, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    Company OverviewbeBee Professionals in Waterloo is a dynamic retail environment that offers a positive shopping experience to customers.About the RoleWe are seeking a friendly and reliable Retail Sales Associate to manage customer transactions and ensure a smooth checkout process.Key ResponsibilitiesProcess customer purchases and handle cash, credit, and...


  • Waterloo, Ontario, Canada Manulife Insurance Malaysia Full time

    Job OverviewWe are seeking a highly experienced and skilled Insurance Technology Leader to join our team at Manulife. As a Director, Account Management, you will play a key role in leading multi-functional engineering teams and driving the development of innovative solutions to meet the needs of our customers.


  • Waterloo, Ontario, Canada FamGuard Group of Companies Full time

    About the RoleWe are seeking an experienced Insurance Service Associate to join our team at FamGuard Group of Companies. As an Insurance Service Associate, you will play a critical role in providing exceptional customer service and support to our members.As a valued member of our team, you will be responsible for assisting members with their insurance...


  • Waterloo, Ontario, Canada Dulux Betonel Full time

    About UsBétonel/Dulux, a leading manufacturer of high-quality paint and coatings, is seeking a skilled Retail Sales Associate to join our team. As a key member of our retail store staff, you will be responsible for providing exceptional customer service and promoting our products to meet the needs of contractors and homeowners.Job SummaryWe are looking for...


  • Waterloo, Ontario, Canada Scotiabank Full time

    About ScotiabankScotiabank is a leading bank in the Americas, guided by our purpose: 'for every future'. We help our customers, their families and their communities achieve success through a broad range of advice, products and services.Our Commitment to Inclusion and AccessibilityWe value the unique skills and experiences each individual brings to the Bank...

Customer Experience Associate

2 months ago


Waterloo, Ontario, Canada Scotiabank Full time

About the Role

This role focuses on providing exceptional customer service throughout the customer's journey. Key responsibilities include:

  • Taking a proactive approach to discovering customers' needs and listening to understand their requests.
  • Processing day-to-day transactions and nurturing long-standing relationships.
  • Contributing to the Branch's targets by identifying and fulfilling simple sales opportunities.
  • Being a technology expert and sharing knowledge by introducing clients to mobile banking applications and assisting them to better manage their banking needs.

Key Responsibilities

We are seeking a Customer Experience Associate who is able to:

  • Build strong customer relationships and deliver excellent customer service.
  • Uncover and solve customers' needs.
  • Explain complicated concepts simply.
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment.
  • Demonstrate an eagerness to learn and determination to succeed.

Requirements

We are looking for candidates who have:

  • Proven customer service skills through work or community involvement.
  • The ability to assist in a professional, friendly, and efficient manner.
  • A willingness to work a flexible schedule.
  • Comfort with simple sales situations.
  • Strong technical skills and the ability to promote digital and self-service banking options to customers.

What's in it for you?

This role offers a rewarding career path with diverse opportunities for professional development, internal training to support your career growth and enhance your skills, a competitive compensation and benefits package, and the opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers.