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Sales Account Manager
1 month ago
Fire Safety and Protection LLC (FSP) is seeking a highly motivated and experienced Sales Account Manager to join our team. As a Sales Account Manager, you will be responsible for developing and maintaining strong relationships with clients, providing expert consultation on products and services, and ensuring excellent customer service.
Key Responsibilities:- Develop and maintain strong, long-term relationships with clients by understanding their life safety and security requirements.
- Act as the primary liaison between the client and the company, ensuring smooth communication and addressing client concerns promptly.
- Identify opportunities for upselling and cross-selling life safety and security products and services, such as fire alarms, intrusion detection, CCTV systems, and access control.
- Develop and execute account plans to grow the business with key clients.
- Achieve or exceed assigned sales targets and KPIs.
- Win new clients through new long-term service agreements or competitive takeovers and retrofits of existing facilities.
- Bachelor's degree in business, marketing, engineering, or a related field. Equivalent experience in the life safety or security industry will be considered.
- 3-5 years of experience in sales, account management, or customer service in the life safety, security, or related technical industry.
- Proven track record of meeting or exceeding sales targets.
- Strong understanding of life safety and security systems, such as fire alarms, video surveillance, access control, and intrusion detection.
- Excellent communication, negotiation, and presentation skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency with CRM systems and Microsoft Office Suite.
- Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role.
- Purpose and results-driven work environment (work smarter not harder).
- Technology and FSP swag when they join the team.
- Training on not only what we sell but how we sell...the FSP Way.
- Access to leading-edge web-based productivity tools.
Fire Safety and Protection LLC is committed to providing opportunities for employee career advancement within the fire and life safety industry. As part of this commitment, we offer a tuition reimbursement program, which reimburses employees for all or some of the costs of obtaining certifications upon a passing grade, including but not limited to, CFAA Fire Alarm Technician courses 1-5, theory and practical exam as well as study materials, conferences/seminars, and workshops related to the fire and life safety industry.
The personal safety and health of each employee of our organization is of primary importance. We believe that our employees are our most important assets and that their safety is our greatest responsibility. It is Fire Safety and Protection, LLC's objective to ensure a safe and productive working environment for all employees. At FSP, we believe that illnesses and injuries can and must be prevented. We believe in empowering each employee to create and maintain a safe and healthy environment.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.