Sales Account Manager

2 months ago

Owen Sound, Canada Fire Safety and Protection Full time

**Join Our Team at Fire Safety and Protection LLC (FSP)**

At FSP, our mission is to protect communities by installing, inspecting, and repairing fire alarm, sprinkler, and safety systems. Our employees are central to this mission, reflecting our commitment to safety and excellence.

**Be Part of Something Bigger**

The **Sales Account Manager** works to develop new and potential accounts within a defined territory of Fire Safety and Protection LLC (FSP). The **Sales Account Manager** will provide expert consultation on products and services, ensure excellent customer service, and serve as the primary point of contact for clients, ensuring that all their life safety and security needs are met.

**Essential Functions**:
**Client Relationship Management**:

- Develop and maintain strong, long-term relationships with clients by understanding their life safety and security requirements.
- Act as the primary liaison between the client and the company, ensuring smooth communication and addressing client concerns promptly.

**Sales and Business Development**:

- Identify opportunities for upselling and cross-selling life safety and security products and services, such as fire alarms, intrusion detection, CCTV systems, and access control.
- Develop and execute account plans to grow the business with key clients.
- Achieve or exceed assigned sales targets and KPIs.
- Win new clients through new long term service agreements or competitive take overs and retrofits of existing facilities.

**Solution Consulting**:

- Collaborate with the technical team to ensure the solutions provided meet client needs and regulatory requirements.
- Provide product demonstrations and technical guidance to clients regarding life safety and security systems.

**Project Coordination**:

- Oversee the implementation and delivery of life safety and security solutions, coordinating with installation teams and ensuring projects are completed on time and within budget.
- Monitor and follow up on the maintenance and service of existing systems.

**Market Research and Reporting**:

- Keep up to date with industry trends, product innovations, and competitors to provide strategic advice to clients and help shape company offerings.
- Prepare regular sales reports, client updates, and forecasts for management.

**Compliance and Regulatory Knowledge**:

- Stay informed about local, state, and federal regulations related to life safety and security systems (e.g., NFPA, OSHA, UL standards) and ensure solutions comply with these standards.

**Required Qualifications**:
**Education**:

- Bachelor's degree in business, Marketing, Engineering, or a related field. Equivalent experience in the life safety or security industry will be considered.

**Experience**:

- 3-5 years of experience in sales, account management, or customer service in the life safety, security, or related technical industry.
- Proven track record of meeting or exceeding sales targets.

**Skills and Competencies**:

- Strong understanding of life safety and security systems, such as fire alarms, video surveillance, access control, and intrusion detection.
- Excellent communication, negotiation, and presentation skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency with CRM systems and Microsoft Office Suite.

**Preferred Qualifications**:

- Experience working with fire protection systems, building codes, or security systems integrators.
- Certifications related to life safety and security systems (e.g., NICET certification, ESA certifications).

**Physical Requirements**:

- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
- Must be able to travel.

**Benefits**

Fire Safety and Protection (FSP) is laser focused on creating a culture that thrives on developing our people and protecting our client's assets. One of the ways we do this is by rewarding all those who contribute to our continued growth. Some of the things that you can expect when joining our professional selling team include:

- Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role
- Purpose and results driven work environment (work smarter not harder)
- Technology and FSP swag when they join the team
- Training on not only what we sell but how we sell the **FSP Way**:

- Access to leading edge web-based productivity tools

**Canada Benefits**
- Extended Health Care
- Dental
- Vision
- LTD, STD
- Life Insurance
- EAP
- RRSP Matching
- Tuition Reimbursement
- Auto Allowance

**Why FSP?**

**Supportive Culture**: We value our employees and provide ongoing training.
**Career Growth**: Advance your career with guidance from industry experts as well as tuition reimbursement and pay incentives.
**Broad Opportunities**: With offices in the eastern U.S. and Canada, we offer diverse locations and roles.
**Client-Centered**: We serve commercial property owners and facili

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