Director, Enterprise Systems Technology Lead

3 weeks ago

Toronto, Ontario, Canada CPP Investments Full time
Job Description

The Director, Enterprise Systems Technology Lead will lead a team of engineers, analysts, and quality engineers providing software development leadership with a specific focus on advancing and supporting the products for the Enterprise Systems business units.

Reporting to the Managing Director, Enterprise Systems, you will have end-to-end accountability for all aspects of technology solution implementation working in partnership with the Product Owner.

Key Responsibilities:

Execution Leadership:

  • Build a high-performing team with appropriate competencies (technical and business domain) to deliver services that meet and strive to exceed business expectations.
  • Lead agile software delivery and provide technical oversight and guidance.
  • Drive and empower your team to design, build, and support technology solutions according to product roadmaps.
  • Ensure DevOps/Quality Engineering for supported products.
  • Ensure architecture/delivery is aligned to industry and best practices and standards.
  • Build a culture of continuous learning and improvement within your team and across the organization.
  • Proactively identify and highlight risks/issues and own accountability to resolve.
  • Demonstrate thoroughness in recommendations and drive well-thought-out solutions.

People Leadership:

  • Coach and provide regular feedback to people within your team and across the organization.
  • Focus on career development for your team.
  • Foster a culture of transparency and model the behavior of building bridges and trust within the team and organization.
  • Instill a focus on responsiveness and sense of urgency and ensure all actions are outcome-driven.

Stakeholder Engagement:

  • Effectively communicate to and influence peers and senior stakeholders, ensuring messages/materials can be comprehended by audiences of varying technical acumen.
  • Build network/relationships with business partners to understand business domain and needs to be valued as a trusted partner.
  • In partnership with the Product Owner, build and align on strategic roadmaps, priorities, and corresponding quarterly OKRs.
  • Build network/relationships across the organization to connect the dots to broader strategy, avoid silo'd thinking, and drive synergies.
  • Effectively manage multiple stakeholder groups simultaneously.
  • Manage vendor relationships, optimizing efficiency and meeting budgetary needs to maximize business value.

Metrics, Reporting, and Continuous Improvement:

  • Develop relevant metrics/scorecards to monitor KPIs.
  • Leverage a data-driven approach to drive continuous improvement and improve behaviors and performance across products, teams, and processes.

Financial Management:

  • Manage team financials to budget (forecasts, invoices for vendor software/contractors).

Qualifications:

  • Degree in Computer Science, Engineering, Finance, or any other quantitative field.
  • 8+ years' experience in technology with experience in software development.
  • People leadership experience and strong knowledge of software development best practices.
  • Knowledge and working experience of business and systems would be considered an asset.
  • Ability to quickly understand the technology needs of various business units and quickly translate complex business needs to technology solutions.
  • Ability to build strong relationships, influence, and communicate effectively with a diverse set of stakeholders, including business leaders, operational staff, and technical engineers.
  • Ability to handle changing problems and solve for 'how' to support the Enterprise Systems business needs.
  • Adaptable to new technologies and challenges not previously encountered.
  • Proven project management experience.
  • Excellent written and oral communication skills, with the ability to work with both technical and business users.
  • Self-motivated with acute attention to detail.
  • Innovative and proactive.
  • Exemplify CPP Investments' Guiding Principles of Integrity, High Performance, and Partnership.

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