Enterprise Systems Director

1 week ago


Toronto, Ontario, Canada CPP Investments Full time
Job Description

The Director, Enterprise Systems will lead a team of engineers, analysts, and quality engineers in providing software development leadership with a focus on advancing and supporting the products for the Enterprise Systems HR, Legal & Compliance, and Public Affairs and Communications departments.

This role reports to the Managing Director, Enterprise Systems, and has end-to-end accountability for all aspects of technology solution implementation, working in partnership with the Product Owner.

Key Responsibilities
  • Execution Leadership
    • Build a high-performing team with appropriate competencies to deliver services that meet and exceed business expectations.
    • Lead agile software delivery and provide technical oversight and guidance.
    • Drive and empower your team to design, build, and support technology solutions according to product roadmaps.
    • Ensure DevOps/Quality Engineering for supported products.
    • Ensure architecture/delivery is aligned to industry and T&D best practices and standards.
    • Build a culture of continuous learning and improvement within your team and across the organization.
    • Proactively identify and highlight risks/issues and own accountability to resolve.
    • Demonstrate thoroughness in recommendations and drive well-thought-out solutions.
  • People Leadership
    • Coach and provide regular feedback to people within your team and across T&D.
    • Focus on career development for your team.
    • Foster a culture of transparency and model the behavior of building bridges and trust within the team and organization.
    • Instill a focus on responsiveness/sense of urgency and ensure all actions are outcome-driven.
  • Stakeholder Engagement
    • Effectively communicate to and influence peers and senior stakeholders, ensuring messages/materials can be comprehended by audiences of varying technical acumen.
    • Build network/relationships with business partners to understand business domain and needs to be valued as a trusted partner.
    • In partnership with the Product Owner, build and align on strategic roadmaps, priorities, and corresponding quarterly OKRs.
    • Build network/relationships across T&D to connect the dots to broader strategy, avoid silo'd thinking, and drive synergies.
    • Effectively manage multiple stakeholder groups simultaneously.
    • Manage vendor relationships, optimizing efficiency and meeting budgetary needs to maximize business value.
  • Metrics, Reporting, and Continuous Improvement
    • Develop relevant metrics/scorecards to monitor KPIs.
    • Leverage a data-driven approach to drive continuous improvement and improve behaviors and performance across products, teams, and processes.
  • Financial Management
    • Manage team financials to budget (forecasts, invoices for vendor software/contractors).
    Qualifications
    • Degree in Computer Science, Engineering, Finance, or any other quantitative field.
    • 8+ years' experience in technology with experience in software development.
    • People leadership experience and strong knowledge of software development best practices.
    • Knowledge and working experience of HR, Legal, Public Affairs, and Communications business and systems would be considered an asset.
    • Ability to quickly understand the technology needs of various investment strategies and quickly translate complex business needs to technology solutions.
    • Ability to build strong relationships, influence, and communicate effectively with a diverse set of stakeholders, including business leaders, operational staff, and technical engineers.
    • Ability to handle changing problems and solve for 'how' to support the Enterprise Systems business needs.
    • Adaptable to new technologies and challenges not previously encountered.
    • Proven project management experience.
    • Excellent written and oral communication skills, with the ability to work with both technical and business users.
    • Self-motivated with acute attention to detail.
    • Innovative and proactive.
    • Exemplify CPP Investments' Guiding Principles of Integrity, High Performance, and Partnership.


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