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Coordinated Care Specialist

1 week ago

Fredericton, New Brunswick, Canada American Dental Companies Full time
Job Overview
We are seeking a skilled Treatment Scheduling Coordinator to join our dynamic dental practice. As a key member of our team, you will be responsible for coordinating treatment plans, financial arrangements, and insurance preauthorizations to deliver exceptional patient care and operational efficiency.

Key Responsibilities:
- Proactively schedule appointments and confirm them, ensuring optimal utilization of our dental team's schedule.
- Coordinate treatment plans, financial arrangements, and insurance preauthorizations to streamline patient visits.
- Manage patient financial records accurately, collect co-pays, and follow up on outstanding balances and insurance claims.
- Provide administrative support, including answering phones, patient check-in/out, and maintaining office records.

Required Qualifications:
- Minimum 3 years of experience in treatment or financial coordination in a dental setting.
- Excellent interpersonal skills and a strong focus on patient care and customer service excellence.
- Ability to multitask effectively while maintaining attention to detail and accuracy.
- Proficiency in dental software (preferably Open Dental), insurance processing, and financial administration.

Benefits:
- Competitive salary commensurate with experience
- Comprehensive medical and vision benefits
- 401K retirement plan
- Paid holidays and accrued PTO
- Life insurance coverage