Pharmacy Care Specialist
1 week ago
About the Role:
We are seeking a skilled Pharmacy Care Specialist to join our team. As a key member of our pharmacy team, you will be responsible for providing exceptional patient-centered care and exceeding patients' expectations.
In this role, you will have the opportunity to work with a dynamic team of professionals who are passionate about taking care of the health and well-being of individuals and families in our communities.
About Us:
Jace Holdings Ltd. is a growing Canadian company and a market leader in grocery and pharmacy operating under multiple banners across over 1,600 stores in communities nationwide. Our family of over 128,000 teammates and franchise affiliates is on a mission to nurture great experiences for families and communities.
About the Job:
- Demonstrate warmth, empathy, and compassion while acting in the patient's best interest to achieve excellence in patient-centered care, customer service, workflow efficiencies, and professional clinical services (disease state management, medication reviews and adherence, health risk assessments, injections/vaccines, etc.)
- Provide patient counselling and education for new therapy to patients/caregivers while tailoring to the needs and concerns of the patient (i.e., literacy, hearing loss, privacy, etc.)
- Initiate care plans, follow up, and complete proper documentation
- Participate in professional programs and collaborate with colleagues to provide excellence in health & wellness services to all patients
- Actively engage in all areas of Fusion to ensure patients experience seamless care and a consistent pharmacy experience across locations
- Ensure prescription safety by prioritizing technical functions to Pharmacy Registered Technicians and Assistants as required
- Thoroughly understand all relevant corporate pharmacy service offerings/programs and provide each customer/patient with the program that meets their health care needs
- Maintain current knowledge of pharmacy practice, regulatory requirements, and industry trends/developments; attend training as required
- Adhere to all regulatory requirements, Company policies, processes, and procedures (e.g., OHS, Loss Prevention, CQI)
About You:
- Bachelor of Science in Pharmacy from a recognized institution
- Must be a Licensed Pharmacist, in good standing, in the province of responsibility
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