ServiceNow Technical Specialist
4 weeks ago
Are you a skilled ServiceNow professional looking for a new challenge? We're seeking a Technical Specialist to join our team at Scotiabank.
Key Responsibilities- Provide expert-level support for ServiceNow Discovery and CMDB implementation.
- Collaborate with technical lead and architects to design solutions and improve existing processes.
- Manage ServiceNow Discovery and CMDB deployment and support.
- Assist with first and second-level support for ServiceNow Discovery and CMDB implementation.
- Participate in solution design discussions and provide input on technical requirements.
- 3-5 years of experience with ServiceNow, with a focus on system administration or development.
- 3+ years of hands-on experience troubleshooting issues and developing solutions within the ServiceNow platform.
- 2+ years of experience working in a medium or large-sized help desk environment.
- Certified ServiceNow System Administrator certification or training.
- ITIL Foundation certification or training.
- University degree in Computer Science or related field.
- Experience with System Development Life Cycle and Test methodology.
- Ability to research and develop new ways to leverage the ServiceNow platform.
- Strong analytical skills to review import payloads, monitor integrations, and maintain discovery schedules.
- Diversity, Equity, Inclusion & Allyship: We strive to create an inclusive culture where every employee is empowered to reach their fullest potential.
- Accessibility and Workplace Accommodations: We value the unique skills and experiences each individual brings to the Bank.
- Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
- Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits.
- Community Engagement: Opportunities for community engagement & belonging with our various programs.
Working location condition: Hybrid
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