Retail Team Lead

2 weeks ago


Killarney, Canada Federated Co-operatives Limited Full time
About the Role

We are seeking a skilled Retail Team Lead to join our team at Federated Co-operatives Limited. As a key member of our retail team, you will play a vital role in delivering exceptional customer experiences and driving business results.

Key Responsibilities
  • Staff Supervision: You will be responsible for supervising and mentoring a team of retail staff, providing guidance and support to ensure they have the skills and knowledge needed to excel in their roles.
  • Till Operations and Maintenance: You will maintain the accuracy and efficiency of our till operations, ensuring that all transactions are processed correctly and that our cash handling procedures are followed.
  • Greeting Customers and Responding to Questions: You will be the face of our store, greeting customers and responding to their queries in a friendly and professional manner.
  • Ordering, Receiving, Stocking, and Facing Merchandise: You will be responsible for ordering and receiving merchandise, stocking shelves, and maintaining an attractive and organized store environment.
  • Department Best Practices: You will ensure that our department is consistently executing best practices, leading by example and coaching others to follow suit.
  • Price Accuracy: You will be responsible for ensuring price accuracy throughout the store, verifying prices and making adjustments as needed.
  • CASM Standards: You will understand and implement CASM standards, ensuring that our store is operating efficiently and effectively.
  • Promotion and Sale Pricing: You will activate and deactivate promotion and sale pricing as required, ensuring that our customers have access to the best deals.
  • Multiple Tasks and Prioritization: You will prioritize multiple tasks simultaneously, managing your time effectively to meet deadlines and deliver results.
  • Maintenance and Housekeeping Duties: You will perform other duties as assigned, including maintenance and housekeeping tasks to keep our store clean and safe.
About You

We are looking for a career-minded individual who is passionate about delivering exceptional customer experiences and driving business results. If you have a grade 12 education or equivalent, combined with relevant experience in retail or file maintenance, we want to hear from you.

You will possess excellent communication and interpersonal skills, able to work effectively in a fast-paced environment and delegate tasks to others. You will be action-oriented, customer-focused, and a team player who can build relationships and collaborate to deliver solutions that matter most.

Why It Matters

At Federated Co-operatives Limited, our retail team plays a critical role in supporting our members and customers. We offer a range of products and services that help build, fuel, feed, and grow Western Canadian communities together.

We offer competitive salaries, a comprehensive benefits package, and an employer-contributed pension plan. Our Team Members also enjoy learning opportunities, growth and development, and a culture of teamwork and innovation.

Additional Offerings

In addition to our core benefits, we offer a Team Member Purchase Rebate Program, Team Member Budget Plan, EFAP (Employee and Family Assistance Program), and a Team Member Health and Wellness Program of up to $300 per year.



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