Customer Service Representative

2 weeks ago


Killarney, Canada Federated Co-operatives Limited Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Clerk I. This role is responsible for providing exceptional service to our members, maintaining a positive store environment, and upholding the company's values and standards.

About Us

Federated Co-operatives Limited is a leading retail cooperative that provides a range of products and services to support our member-owners. We believe in building strong relationships with our customers and communities, and we strive to deliver exceptional value and service in everything we do.

Responsibilities
  • Maintain a clean and organized store environment, including stocking shelves, facing merchandise, and performing other tasks as assigned.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Operate cash registers, process transactions, and maintain accurate records.
  • Work collaboratively with colleagues to achieve sales goals and improve customer satisfaction.
Requirements
  • Grade 12 or equivalent education.
  • Previous retail or customer service experience an asset.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
Benefits

We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development. Our team members enjoy a dynamic and supportive work environment, and we strive to provide a positive and inclusive culture.

Additional benefits include:

  • A comprehensive health and wellness program.
  • A generous paid time off policy.
  • A team member purchase rebate program.
  • An employer-contributed pension plan.

We estimate the annual salary for this position to be around $40,000-$50,000 based on industry standards and location.



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