Customer Service Representative
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Clerk I. This role is responsible for providing exceptional service to our members, maintaining a positive store environment, and upholding the company's values and standards.
About UsFederated Co-operatives Limited is a leading retail cooperative that provides a range of products and services to support our member-owners. We believe in building strong relationships with our customers and communities, and we strive to deliver exceptional value and service in everything we do.
Responsibilities- Maintain a clean and organized store environment, including stocking shelves, facing merchandise, and performing other tasks as assigned.
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Operate cash registers, process transactions, and maintain accurate records.
- Work collaboratively with colleagues to achieve sales goals and improve customer satisfaction.
- Grade 12 or equivalent education.
- Previous retail or customer service experience an asset.
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development. Our team members enjoy a dynamic and supportive work environment, and we strive to provide a positive and inclusive culture.
Additional benefits include:
- A comprehensive health and wellness program.
- A generous paid time off policy.
- A team member purchase rebate program.
- An employer-contributed pension plan.
We estimate the annual salary for this position to be around $40,000-$50,000 based on industry standards and location.
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