Operations Support Coordinator

4 weeks ago

Milton, Ontario, Canada DSV Full time
Job Summary

As an Operations Support Coordinator at DSV, you will play a vital role in ensuring the smooth operation of our customers' needs. This position requires flexibility, adaptability, and a strong ability to prioritize tasks and work independently. You will be responsible for handling day-to-day operational elements, including customer communication, freight updates, and problem-solving. If you are a detail-oriented, customer-focused individual with excellent communication skills, we encourage you to apply.

Key Responsibilities
  • Work independently to accomplish tasks within the scope of the job.
  • Effectively respond to internal stakeholders' inquiries, resolve conflicts, and maintain accurate records.
  • Ensure all account correspondence is up-to-date, and electronic copies are uploaded with milestones.
  • Collaborate with internal and external clients to prepare and present quotes, maintain quotes in the system, and update milestones in real-time.
  • Optimize DSV profit margins without compromising service.
  • Monitor carriers, inform dispatchers and supervisors of escalated issues, and update transportation management systems and customer websites with real-time load locations.
  • Identify problems proactively and develop creative solutions.
  • Prioritize loads based on importance and delivery dates.
  • Communicate modifications to Account Managers to update clients.
  • Build strong relationships with assigned carriers through communication and ongoing monitoring of on-time performance.
  • Complete performance reports for carrier-related issues and notify potential issues to the appropriate parties.
  • Negotiate additional charges with carriers and maintain the accuracy of carrier information.
  • Ensure tracking meets established standards and escalate issues as necessary.
  • Communicate carrier issues that may impact operations.
  • Work knowledge of transportation cargo claims, transportation laws, and risk management.
  • Keep the Operations Team and Account Manager updated on significant issues.
  • Maintain client confidentiality and the integrity of shared work files on network systems.
  • Meet KPI standards as per company guidelines.
Qualifications

We are seeking a candidate with a minimum of 1-2 years of experience in transportation, logistics, or distribution. A college diploma or university degree in Business, Logistics, or International Trade is preferred. CIFFA certification and Dangerous Goods Certification are assets. The ideal candidate will possess excellent communication skills, both verbal and written, and be able to create collaborative engagements and active listening. Strong problem-solving skills, analytical skills, and the ability to multi-task, plan, prioritize, and manage time effectively are essential. The candidate should be a team builder and team player, with excellent organizational and time management skills. They should also be able to act as a role model for DSV values and adhere to the Code of Conduct.

Language and Computer Skills

The primary language for this position is English, with additional languages required in other locations. The candidate should be able to communicate effectively in a diverse multicultural environment. Proficiency in Microsoft Office suite and working knowledge of transportation management software, such as Load Link and PC Miler, are assets.

Physical Demands

The position requires prolonged periods of sitting and standing at a desk and working on a computer. Regular working hours apply, but working beyond these hours may be required by business needs.

  • Operations Support Coordinator

    1 month ago

    Milton, Ontario, Canada DSV Full time

    Job SummaryAs an Operations Support Coordinator at DSV, you will play a vital role in ensuring the smooth operation of our customers' needs. This position requires flexibility, adaptability, and a strong ability to prioritize tasks and work independently. You will be responsible for handling day-to-day operational elements, including customer communication,...

  • Operations Support Coordinator

    1 month ago

    Milton, Ontario, Canada DSV Full time

    Job SummaryAs an Operations Support Coordinator at DSV, you will play a vital role in ensuring the smooth operation of our customers' needs. This position requires flexibility, adaptability, and a strong ability to prioritize tasks and work independently. You will be responsible for handling day-to-day operational elements, including customer communication,...

  • Operations Support Coordinator

    3 weeks ago

    Milton, Ontario, Canada DSV Full time

    Job SummaryAs an Operations Support Coordinator at DSV, you will play a vital role in ensuring the smooth operation of our customers' needs. This position requires flexibility, adaptability, and a strong ability to work independently to accomplish tasks within scope. You will be responsible for handling day-to-day operational elements, including customer...

  • Operations Support Coordinator

    3 weeks ago

    Milton, Ontario, Canada DSV Full time

    Job SummaryAs an Operations Support Coordinator at DSV, you will play a vital role in ensuring the smooth operation of our customers' needs. This position requires flexibility, adaptability, and a strong ability to prioritize tasks and work independently. You will be responsible for handling day-to-day operational elements, including customer service,...

  • Operations Support Coordinator

    3 weeks ago

    Milton, Ontario, Canada DSV Full time

    Job SummaryAs an Operations Support Coordinator at DSV, you will play a vital role in ensuring the smooth operation of our customers' needs. This position requires flexibility, adaptability, and a strong ability to prioritize tasks and work independently. You will be responsible for handling day-to-day operational elements, including customer service,...

  • Healthcare Support Specialist

    1 month ago

    Milton, Ontario, Canada Home and Community Care Support Services Full time

    Job Title: Team AssistantWe are seeking a highly organized and detail-oriented Team Assistant to provide administrative support to our healthcare team. As a key member of our team, you will play a vital role in ensuring the smooth operation of our daily activities and providing exceptional customer service to our patients.Key Responsibilities:Provide...

  • Healthcare Support Specialist

    1 month ago

    Milton, Ontario, Canada Home and Community Care Support Services Full time

    Job Title: Team AssistantWe are seeking a highly organized and detail-oriented Team Assistant to provide administrative support to our healthcare team. As a key member of our team, you will play a vital role in ensuring the smooth operation of our daily activities and providing exceptional customer service to our patients.Key Responsibilities:Provide...

  • Administrative Support Coordinator

    1 week ago

    Milton, Ontario, Canada Roadx Express Ltd. Full time

    The Administrative Support Coordinator role at Roadx Express Ltd. is a vital position that requires a highly organized and detail-oriented individual to manage daily operations. Key responsibilities include coordinating seminars and conferences, arranging travel, and maintaining office supplies and inventory. The ideal candidate will possess excellent...

  • Healthcare Support Specialist

    1 month ago

    Milton, Ontario, Canada Home and Community Care Support Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team. As a key member of our healthcare team, you will provide administrative support services to Care Coordinators, process new referrals and orders, and maintain patient records.Key ResponsibilitiesProvide administrative support services to Care...

  • Healthcare Support Specialist

    1 month ago

    Milton, Ontario, Canada Home and Community Care Support Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team. As a key member of our healthcare team, you will provide administrative support services to Care Coordinators, process new referrals and orders, and maintain patient records.Key ResponsibilitiesProvide administrative support services to Care...

  • Healthcare Support Specialist

    1 month ago

    Milton, Ontario, Canada Home and Community Care Support Services Full time

    Job DescriptionJob SummaryWe are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team at Home and Community Care Support Services. As a key member of our team, you will provide administrative support to our Care Coordinators, ensuring that patients receive prompt and effective customer service.Key...

  • Healthcare Support Specialist

    2 months ago

    Milton, Ontario, Canada Home and Community Care Support Services Full time

    Job DescriptionJob SummaryWe are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team at Home and Community Care Support Services. As a key member of our team, you will provide administrative support to our Care Coordinators, ensuring that patients receive prompt and effective customer service.Key...

  • Office Operations Coordinator

    3 weeks ago

    Milton, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a highly skilled Office Operations Coordinator to join our team at beBee Professionals in Milton. As an Office Operations Coordinator, you will be responsible for coordinating and managing our office operations, ensuring that our office runs efficiently and smoothly.Key Responsibilities:Coordinate and manage our office operations, including...

  • Care Coordinator

    3 weeks ago

    Milton, Ontario, Canada Home and Community Care Support Services Full time

    Job Title: Care CoordinatorAre you a dedicated healthcare professional seeking a rewarding career that prioritizes patient care and well-being? We are seeking a Care Coordinator to join our team at Home and Community Care Support Services.Job Summary:As a Care Coordinator, you will play a vital role in assessing patient care needs, determining eligibility...

  • Healthcare Support Specialist

    2 months ago

    Milton, Ontario, Canada Home and Community Care Support Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team at Home and Community Care Support Services. As a key member of our team, you will provide administrative support services to Care Coordinators, process new referrals, and maintain confidential patient records.Key ResponsibilitiesProvide...

  • Healthcare Support Specialist

    2 months ago

    Milton, Ontario, Canada Home and Community Care Support Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team at Home and Community Care Support Services. As a key member of our team, you will provide administrative support services to Care Coordinators, process new referrals, and maintain confidential patient records.Key ResponsibilitiesProvide...

  • Customer Support Coordinator

    2 weeks ago

    Milton, Ontario, Canada Rentokil Initial Full time

    Steritech, a leading provider of food safety, quality assurance, and customer experience management, is seeking a skilled professional to join our team as a Customer Support Coordinator.This role is a key part of our operations, and the successful candidate will be responsible for assisting the Support team in identifying process improvement opportunities...

  • Operations Coordinator

    3 weeks ago

    Milton, Ontario, Canada ComForCare Full time

    Operations Coordinator Job DescriptionJob Summary:The Operations Coordinator is a key member of our team, responsible for maintaining the schedule for all clients and caregivers. This role requires strong organizational skills, attention to detail, and effective communication.Key Responsibilities:Maintain a consistent schedule for clients, handling emergency...

  • Office Operations Coordinator

    3 weeks ago

    Milton, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    beBee Professionals in Milton is looking for a highly skilled Office Operations Coordinator to support our office operations. As an Office Operations Coordinator, you will be responsible for coordinating office operations, ensuring seamless day-to-day functions.Key Responsibilities:Manage office correspondence, including emails and phone calls.Schedule...

  • Healthcare Support Specialist

    3 weeks ago

    Milton, Ontario, Canada Home and Community Care Support Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Healthcare Support Specialist. As a key member of our team, you will provide administrative support to our Care Coordinators, ensuring that patients receive prompt and effective customer service.Key ResponsibilitiesProvide administrative support services to Care...