Wine Industry Professional

2 days ago

NiagaraontheLake, Ontario, Canada Arterra Wines Canada Full time
Job Title: Winery Associate

Arterra Wines Canada is Canada's leading producer and marketer of award-winning, globally recognized Canadian and imported wines.



The ideal candidate for this position will have experience in the hospitality industry, with wine knowledge being an important asset. We are looking for energetic, personable, upbeat, and responsible individuals who can provide excellent customer service.



Key Responsibilities:


  • Assist customers with wine tasting and purchases
  • Conduct entertaining and informative tours of the winery, including structured tastings for tour groups
  • Provide exceptional and professional customer service
  • Use a computer-operated point-of-sale system and perform opening and closing duties
  • Assist with special events
  • Represent the winery at offsite events
  • Stocking wine and giftware
  • Perform general housekeeping duties


Requirements:


  • Smart Serve Certification
  • 18 years of age or older
  • Ability to work well within a team-focused environment
  • Motivation to exceed sales targets
  • Critical thinking and decision-making skills
  • Ability to multitask and work in a fast-paced environment
  • Responsible and trustworthy
  • Ambitious and goal-oriented
  • Retail experience is a must-have
  • Ability to lift 40 lbs
  • Ability to stand for long periods of time
  • Previous serving experience would be an asset
  • Fluency in French, Chinese, Korean, or Japanese would be considered an asset
  • Wine knowledge is an asset but not necessary as training is provided
  • Must be available to work on evenings and weekends


Benefits:


  • Competitive wages (Bilingual premiums)
  • Gratuities
  • Creative incentive programs
  • Full training and exciting long-term career opportunities
  • Flexible hours

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