Wine Industry Professional

1 month ago


NiagaraontheLake, Ontario, Canada Arterra Wines Canada Full time
Winery Associate Job Description

Arterra Wines Canada is a leading producer and marketer of award-winning wines. We are seeking a skilled Winery Associate to provide exceptional hospitality to our visitors by delivering engaging and informative tours and tastings.

Key Responsibilities:

  • Assist customers with wine tastings and purchases
  • Conduct entertaining and informative tours of the winery, including structured tastings for tour groups
  • Provide exceptional customer service
  • Operate a point-of-sale system and perform opening and closing duties
  • Assist with special events and dinner service
  • Represent the winery at offsite events
  • Stock and maintain wine and giftware inventory
  • Perform general housekeeping duties

Requirements:

  • Smart Serve Certification
  • 18 years of age or older
  • Ability to work well in a team environment
  • Motivation to exceed sales targets
  • Critical thinking and decision-making skills
  • Ability to multitask and work in a fast-paced environment
  • Responsible and trustworthy
  • Ambitious and goal-oriented
  • Retail experience is a must-have
  • Ability to lift 40 lbs
  • Ability to stand for long periods of time
  • Previous serving experience is an asset
  • Fluency in French, Chinese, Korean, or Japanese is an asset
  • Wine knowledge is an asset, but training is provided
  • Availability to work evenings and weekends

What We Offer:

  • Competitive wages with bilingual premiums
  • Gratuities
  • Creative incentive programs
  • Full training and exciting long-term career opportunities
  • Flexible hours


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