Operations Consultant

3 weeks ago


MontRoyal, Quebec, Canada Sephora Full time
Job Summary
We are seeking a highly organized and detail-oriented Operations Consultant to join our team at Sephora. As an Operations Consultant, you will work in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates. This is a key role that requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
• Provide friendly, professional, and knowledgeable service to clients as needed during store business hours.
• Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.
• Maintain standards of cleanliness and organization within the cashier zone.
• Be aware of and assist in maintaining SEPHORA's merchandising concepts.
• Participate in programs to reduce shortage/loss.
• Perform shipment receipt and processing in a timely manner.
• Organize and maintain stockroom per company standards.
• Process transfers, damages, and testers per company standards.
• Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
• Ensure safety and tidiness standards are respected and maintained at all times.
• Communicate inventory issues/concerns to Supervisor(s), Assistant Manager(s), or Store Manager.
• Ensure compliance with sampling policies and procedures.
• Participate in inventory control.

Requirements
• 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
• Possess good computer, arithmetic, and organizational skills.
• Ability to multi-task, while being attentive to the needs of clients and the business.
• Effective time management, problem-solving, and communication skills.
• A High School graduate or equivalent.
• Flexible availability including evenings, weekends, and holidays is required.

Working at Sephora
Sephora is a leading beauty retailer with a strong commitment to providing exceptional customer service and promoting a positive work environment. As a member of our team, you will have the opportunity to work with a diverse range of products and services, and to develop your skills and knowledge in a dynamic and supportive environment.
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