Chief of Staff

7 months ago

Montroyal, Canada Groupe Dynamite Inc. Full time

Chief of Staff

Groupe Dynamite is a leading fashion digital retailer with two brands at the heart of our success, Garage and Dynamite. With over 300 stores in Canada and the U.S., and more than 4,000 people, we have been making our mark on fashion since 1975.

Our core strengths are rooted in our team, our innovation and our customers. We are proud to hire and retain aspirational leaders who are driven to achieve great things and are recognized for their entrepreneurial spirit.

Job Summary:
The Chief of Staff (CoS) will report to the CEO. The Chief of Staff will play a crucial role in supporting and facilitating the effectiveness of the executive's leadership and decision-making by managing various strategic, operational, and administrative aspects of the organization. The Chief of Staff is a dynamic role and requires a combination of strategic thinking, operational acumen, strong communication skills, and the ability to work effectively with diverse teams and stakeholders. The Chief of Staff is hands on - not afraid to roll up their sleeves and get projects done - and approaches work with a data-driven, analytical mindset.

Responsiilities:

- Works closely with the executive to align organizational goals, develop strategies, and ensure that the executive's vision is communicated and implemented effectively throughout the organization.
- The CoS aids the executive in making informed decisions by providing analysis, gathering relevant information, and offering recommendations on key business matters.
- Facilitates communication flow between the executive and various teams or departments. This can involve preparing internal and external communications, drafting speeches, presentations, and other materials, and ensuring consistent messaging.
- May oversee and manage special projects, initiatives, or cross-functional teams, ensuring they stay on track, meet deadlines, and achieve objectives.
- Responsible for monitoring the organization's day-to-day operations and identifying areas for improvement or optimization. The CoS may work on streamlining processes, improving efficiency, and managing resource allocation.
- Provides direct support to the executive by managing their calendar, scheduling meetings, and handling correspondence. This allows the executive to focus on high-priority tasks.
- Assists in long-term planning and forecasting, helping the executive identify opportunities, challenges, and potential areas of growth for the organization.
- Manages relationships with key stakeholders, both internal and external. This includes investors, partners, clients, board members, and employees.
- Develops and tracks key performance indicators (KPIs) to monitor the organization's progress toward its goals, and prepares regular reports for the executive.
- Helps navigate organizational changes, such as mergers, acquisitions, or restructurings, by providing guidance on how to effectively manage transitions.
- Mediates and resolves conflicts within the organization, addressing issues before they escalate.
- Works to ensure that the organization's culture and values are upheld, fostering a positive and cohesive work environment.
- Conducts research and analysis on industry trends, competitors, and market conditions to provide the executive with insights that inform decision-making.
- Supports leadership development initiatives by identifying talent, providing mentoring, and implementing programs to nurture future leaders.

Qualifications:

- Education Level: Bachelor’s degree required - MBA preferred;
- 3-5 years relevant professional experience in strategy/management consulting;
- 5-10 years of experience in strategic planning at the intersection of product, customer experience and technology, that includes a strong element of project management;
- At least 5-year experience working on and driving highly visible, highly impactful cross
- functional projects;
- Must be intellectually curious, inquisitive, thoughtful, and a good listener;
- Must demonstrate critical thinking skills with an ability to creatively develop varied solution sets to multidimensional problems;
- Strong organizational skills and ability to multi-task several complex projects with the flexibility to be proactive in a fast-paced, ever-changing environment;
- Strong interpersonal skills with an ability to lead through influence as well as collaborate across functional areas;
- Resourceful and motivated self-starter;
- Presentation and Communication skills: must be able to (i) communicate (both written and oral) in a clear, concise, articulate fashion and (ii) when presenting work, demonstrate clear, concise articulation of proposed actions, illustrating opportunity, alternatives, considerations, recommendations and associated economics;
- Strong communication skills in both French and English.

Over and above a competitive salary and bonus plan, registered retirement savings, and flexible group insurance with personalised coverage that meets yo

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