Business Process Analyst

6 days ago

Vancouver, British Columbia, Canada BC Centre for Excellence in HIVAIDS Full time

Job Summary

The BC Centre for Excellence in HIV/AIDS is seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will play a crucial role in engaging key stakeholders to understand business needs, analyze processes, and create data-driven solutions to improve project and operations performance.

Key Responsibilities

  • Requirements Gathering
  • Engage with stakeholders to gather and document business requirements.
  • Conduct interviews, workshops, and surveys to understand business processes and identify areas for improvement.
  • Data Analysis
  • Analyze data to identify trends, patterns, and insights that can drive business decisions.
  • Create reports, dashboards, and visualizations to communicate findings effectively.
  • Process Improvement
  • Evaluate existing business processes and recommend enhancements to improve efficiency and effectiveness.
  • Develop and implement process improvement strategies and monitor their impact.
  • Project Management
  • Assist in the planning and execution of projects, ensuring they are completed on time and within budget.
  • Coordinate with cross-functional teams to ensure project deliverables meet business requirements.
  • Documentation
  • Create detailed business requirement documents (BRDs), Standard Operating Processes (SOP) and functional specifications as required.
  • Maintain comprehensive documentation of business processes, systems, and workflows.
  • Stakeholder Communication
  • Act as a liaison between business units, technology teams, and support teams.
  • Facilitate meetings and presentations to communicate project status, findings, and recommendations.

Requirements

  • Education, Training and Experience
  • Bachelor's or Master's degree in a relevant field (e.g., Business Administration, Healthcare Management, Health Informatics) with a minimum of 5 years of experience in business.
  • Professional Business Analysis Certifications (CBAP, PBA) preferred.
  • Knowledge of project management methodologies (e.g. Waterfall, Agile, Scrum) or certifications preferred.
  • Experience with Business Process Documentation, SOP development preferably in a healthcare context.
  • Skills and Abilities
  • Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights.
  • Ability to comprehend and translate clinical and Line of Business (LOB) requirements into business and technology solutions.
  • Ability to apply critical thinking in the analysis of operational problems and recommendation of innovative solutions.
  • Customer focused with ability to facilitate and encourage cooperation between diverse operational groups, cross functional teams and skill sets.
  • Highly developed communication skills, verbal and written, with the proven ability to resolve conflict effectively, negotiate desired outcomes, and problem solve.
  • Ability to work under pressure and multi-task without direct supervision. Demonstrated administrative, organizational, work planning, and control skills.
  • Proficiency in data analysis tools and techniques. Knowledge of programming languages (e.g., SQL, Python) is an asset.
  • Excellent oral and written communication and interpersonal skills.
  • Familiarity with EMR systems and healthcare databases.

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