Senior Manager, Equipment Management and Leasing Specialist

3 weeks ago

Burlington, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

Job Summary

We are seeking a highly skilled Senior Manager to join our Business Banking team. As a Senior Manager, you will be responsible for leading a team of professionals in executing business plans, setting goals, and developing strategies for the Equipment Management and Leasing Group.

Key Responsibilities

  • Assist in executing business plans, goal setting, and collection strategies for the Unit.
  • Retain good quality clients to help achieve the Business Banking Quest.
  • Contribute to the business's economic profit by meeting pricing objectives, price for risk, and maximizing recovery of funds.
  • Minimize loss to the Unit by timely response to deteriorating situations.
  • Maximize recovery to the Unit with creative restructuring solutions.
  • Control costs with sensible cost-effective use of third-party professionals.
  • Effective use of various tools, including BBHub, Sales Force, Ekip, Jira, and CARMA Credit.
  • Maintain strategic relationships with industry contacts, TDEF US Asset Management Team, and American Society of Appraisers Members.
  • Assess and adjudicate credit applications with the appropriate level of risk assessment, credit structure, due diligence, and credit presentation.
  • Ensure the EMG, LRG, and collections teams operate in a compliant manner, minimizing regulatory compliance and operational risk to the Bank.
  • Approve credit applications and residual positions within approval discretionary limits and make recommendations on all others.
  • Be knowledgeable in accurately applying credit assessment techniques and tools.
  • Oversee the management of a portfolio of higher risk accounts to ensure they are appropriately monitored and actioned to minimize loss to the Unit.
  • Understand the equipment finance market and the industries within the portfolio to ensure value-added service is provided to clients while mitigating risk to the Bank.
  • Maintenance and update of the TDEF depreciation tables and collateral tables/curves.
  • Implement and operate systems to identify and mitigate operational risk issues.
  • Ensure the higher portfolio at TDEF is comprehensively monitored and controlled, adhering to and administered within approved guidelines and in line with established operating policies and procedures.

Accountability to the Customer

  • Demonstrate empathy, treating clients with respect.
  • Coach the EMG, collections, and LRG teams and communicate transparently and clearly with clients.
  • Delivering solid restructuring solutions for clients.
  • Working closely with the Vendor Management team to manage a portfolio of 3rd party vendors.
  • Deliver exceptional service at every interaction and execute on plans to continuously improve the customer experience.
  • Constantly build knowledge of the market, customers, and broader economic factors.
  • Resolve customer and credit issues to deliver creative competitive solutions to meet customer needs and protect the bank.
  • Identify and respond to changes in the business environment, establishing action plans to address customer issues and priorities.
  • Enhance TDBFG brand by participating at network events in your community.
  • Coach Analysts in developing creative credit solutions that add value for our customers.
  • Identify and respond to changes in the business environment, establishing action plans to address higher risk issues and priorities.
  • Employ industry best practices while working within the Banks guidelines to make TDEF the Better Bank Leasing Company.
  • Actively participate in the performance management process, including performance reviews, feedback, and coaching sessions.
  • Seek knowledge both formal and informal in line with personal development plan objectives.
  • Lead, support, mentor, and provide guidance to your team and within the Unit.
  • Build and maintain productive relationships with business partners.
  • Maintain training of Bank employees regarding leasing and asset management.

Requirements

  • Bachelor's degree in finance, Commerce, or related field.
  • Minimum 5 years of management experience.
  • Minimum 10 years of experience in Commercial Credit.
  • Bilingual (French & English) an asset.

About Us

The Toronto-Dominion Bank (Canada) is one of the world's leading global financial institutions, delivering legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world.

We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities, and colleagues.

We are deeply committed to being a leader in customer experience, innovating to enhance the customer experience and build capabilities to shape the future of banking.

We offer a Total Rewards package that reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

We are committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes.

We are an equal opportunities employer and welcome applications from diverse candidates.

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

We look forward to hearing from you.

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