Business Process Management Specialist, Equipment Finance Expert

2 weeks ago

Burlington, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

Job Summary

This role is responsible for facilitating the development and delivery of business strategy as it pertains to system enhancements for the EKIP (TDEF book of record), BBHub, and additional systems used to support day-to-day operations.

The Business Process Management Specialist will plan for business initiatives on an annual basis by developing a roadmap and prioritization of priorities. This role is accountable for mapping process maps (current & future state), change management, communications for the Business, and collaboration with internal and external stakeholders, including technology, business architects, and all documentation and communication will be handled by this role.

Key Responsibilities

  • Strategically collaborate with internal and external stakeholders to develop and implement training, change management, and process maps with respect to the applications used in the day-to-day operations of the business (including EKIP & BBHub) to ensure smooth transition and adoption for the business.
  • Proactively improve upon support materials to ensure awareness and consistency of manuals and procedures with respect to the systems and business processes.
  • Expert knowledge of enterprise technology delivery practices and standards, including proficient with project management and the new Agile Methodology for ongoing system enhancements, Jira, Confluence, test cases, etc.
  • Work with applicable Journey and TDEF business in identifying new enhancements and/or system applications required within the business to create efficiency, product offering, or risk management.
  • Accountable for Diamond Attestation for the business to ensure appropriate access rights are provided to TDEF employees.
  • Ensure the business is in compliance with applicable internal and external requirements to maintain a culture of risk management and controls (e.g., Financial controls, segregation of duties, delegation of authorization).
  • Coordinate the business validation testing for any new enhancements to ensure solutions meet or exceed business needs.

Requirements

  • Ability to build and maintain solid relationships with BBIS / TS and Product Partners.
  • Embrace and promote a positive environment that supports a diverse workplace.
  • A strong team player assisting with other administrative and projects as needed.
  • Service Level focused with a strong attention to detail and analytical ability to problem solve and find solutions strategic to the business in support of senior management.
  • Independently balance multiple projects within a dynamic environment.
  • Leasing Experience is beneficial.
  • 5-7 yrs Project Management experience.
  • University graduate preferred.

About Us

The Toronto-Dominion Bank (Canada) is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities, and colleagues.

Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

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