Veterinary Care Coordinator

7 hours ago


Ottawa, Ontario, Canada VCA Animal Hospitals Full time

We are seeking a motivated and organized Veterinary Reception, Client Care professional to join our team at Alta Vista Animal Hospital in Ottawa, ON.

As a Veterinary Reception, Client Care team member, you will be responsible for creating a warm and welcoming environment for our patients and their owners. This includes answering multiline phone systems, tracking and booking appointments, placing outbound calls for follow-up and future bookings, managing email correspondence, admitting and discharging pet patients, invoicing/billing, scheduling appointments, and maintaining a clean reception area and pet holding areas.

This is an exceptional opportunity for an individual who enjoys working in a fast-paced environment and providing excellent customer service skills. Previous customer service or front desk experience is an asset, but not required as long as you love pets.

At VCA Canada, we offer a caring culture of wellness and appreciation, competitive wages and benefits, annual uniform allowance, exceptional career development opportunities, employee assistance program, referral bonus rewards, opportunities to give back in your community through VCA initiatives, generous personal pet care discounts, and extra perks like shopping discounts and cool wellness apps.

The estimated salary for this position is around $45,000 - $55,000 per year, depending on experience.

We are committed to providing an inclusive and diverse workplace and are an equal opportunity employer. If you require any assistance with the application process, please let us know.



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