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Retail Sales Team Lead

1 month ago

Mississauga, Ontario, Canada Green Mobile Full time
Job Description

We are seeking an experienced Sales Supervisor to join our team at Green Mobile. As a key member of our sales operations team, you will be responsible for supervising and coordinating the activities of sales staff, ensuring seamless customer service, and driving sales performance.

Responsibilities:
  • Supervise and Co-ordinate Activities: Oversee the daily activities of retail salespersons and sales clerks, providing guidance and support as needed.
  • Cash Handling and Inventory Management: Manage cash, supervise office and volunteer staff, and maintain accurate inventory levels.
  • Training and Development: Hire, train, or arrange for training of staff to ensure they possess the necessary skills to deliver excellent customer service.
  • Customer Service: Resolve issues that may arise, including customer requests, complaints, and supply shortages, while maintaining a client-focused approach.
  • Reporting and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
Requirements:
  • Education: Secondary (high) school graduation certificate is required.
  • Work Experience: 1-7 months of experience in a similar role is preferred.
  • Language: Fluency in English is essential.
  • Physical Capabilities: Combination of sitting, standing, and walking, with the ability to stand for extended periods.
Compensation:

The estimated salary range for this position is $40,000 - $60,000 per year, depending on location and experience.