Retail Store Manager

6 days ago


Mississauga, Ontario, Canada The Mobile Shop Full time
About The Mobile Shop

We are dedicated to connecting Canadians with the latest mobile devices, rate plans, and home services. Our team of dynamic Mobilists strives to exceed expectations, providing unparalleled customer service at each retail store location.

Job Description

A Retail Store Manager - Sales and Team Lead is needed to support our team of Mobilists. As a frontline advisor, you will guide customers towards their optimal phone of choice and rate plan options that align with their unique lifestyles, in addition to connected home services. You will represent leading brands, including Bell, Rogers, Virgin, Chatr, Lucky, and PC Mobile, connecting Canadians with the latest innovations in telecommunications.

The Ideal Candidate
  • You have experience in sales and team leadership.
  • You possess excellent communication and problem-solving skills.
  • You are passionate about leading a dynamic team and driving sales success.
What We Offer

We offer:

  • An estimated salary of $60,000-$80,000 per year, based on experience.
  • Comprehensive group benefits for full-time roles, providing peace of mind and support for you and your family.
  • Ongoing training and development opportunities to support your career path and help you reach your full potential.
  • An exceptional in-store experience for all customers.
A Day in the Life
  1. You will lead and motivate a team of Wireless Sales Representatives to achieve sales targets and objectives.
  2. You will actively participate in engaging customers in sales activities as part of your daily responsibilities.
  3. You will provide ongoing training, coaching, and development to Wireless Sales Representatives to improve their skills, product knowledge, and customer service abilities.
  4. You will develop and implement sales strategies to drive revenue growth, increase market share, and achieve business objectives.
  5. You will monitor and evaluate the performance of Wireless Sales Representatives, providing feedback and implementing performance improvement plans as needed.
  6. You will oversee inventory levels and implement a strategy to minimize shrinkage and inventory turnover.
  7. You will manage product placement, signage, and displays to maximize sales and enhance the customer shopping experience.
  8. You will adhere to store-level budgets by effectively managing expenses, labor costs, and financial performance.

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