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Salon Manager

2 months ago

Stoney Creek, Ontario, Canada First Choice Haircutters Full time

Unlock Your Potential as a Salon Manager

At First Choice Haircutters, we're looking for a talented and dedicated Salon Manager to lead our team to success. As a Salon Manager, you'll be the heartbeat of our salon, responsible for managing all operations and providing leadership and tools for success.

What You'll Do

  • You'll be responsible for managing the day-to-day operations of the salon, including staff management, customer service, and financial management.
  • You'll lead by example, providing guidance and support to your team to help them increase their clientele and the business.
  • You'll be responsible for ensuring the highest quality of hair care services is provided to each guest, and that our salon maintains a positive and professional work environment.
  • You'll act as a coach and mentor to your team, helping them to develop their skills and reach their full potential.
  • You'll be responsible for hiring, recruiting, training, and handling conflicts and client complaints with ease and professionalism.

What We're Looking For

  • You'll be a customer service expert, with a passion for delivering exceptional service to our guests.
  • You'll be a leader, with the ability to motivate and inspire your team to achieve their best.
  • You'll be a problem solver, with the ability to think critically and come up with creative solutions to challenges.
  • You'll be a team player, with a positive attitude and a willingness to work collaboratively with others.
  • You'll have a current cosmetology license, as required by provincial regulations.
  • You'll be able to work a flexible schedule, including evenings and weekends.
  • You'll be tech savvy, with the ability to perform administrative tasks.
  • You'll be able to read, write, and do basic math.
  • You'll be able to travel to mandatory meetings and training sessions.

Physical Requirements

  • You'll need good eyesight to observe a guest's hair, including close vision, color vision, and the ability to adjust focus.
  • You'll need to be comfortable standing, lifting, and reaching for extended periods of time.
  • You'll need to be able to lift, bend, and perform repetitive movements, occasionally lifting 10-15 lbs.
  • You'll need to be comfortable with fragrances and chemicals, as we use them in our treatments.