Strategic Director of Resource Optimization
1 week ago
About Enercare Inc.
">Enercare Inc. is a leading provider of home and commercial services, serving Canadians across the country. Our mission is to deliver energy-efficient solutions that make a positive impact on our customers' lives and the environment. We take pride in being a company that values the health, safety, and wellness of our employees, as well as their communities.
">Our team is dedicated to providing exceptional customer experiences through our various brands, including Enercare, Service Experts, HydroSolution, Pioneer Plumbing & Heating, and Syles Mechanical Services. We operate with a strong commitment to quality, innovation, and customer satisfaction.
">The Strategic Director of Resource Optimization will play a key role in overseeing the planning and optimization of resource utilization in our contact center. This involves working closely with internal partners to create business cases and financial forecasts based on workforce demand and vendor management. The successful candidate will also be responsible for managing staffing levels and improving operational efficiency to ensure an exceptional customer experience.
">The ideal candidate will have a deep understanding of contact center technology and workforce management tools, as well as expertise in OPEX management. They will also possess strong leadership skills, with the ability to manage and develop high-performing teams and stakeholders. A bachelor's degree in business administration or a related field is preferred, along with progressive workforce management experience supporting contact centers.
">We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience. In addition to a comprehensive benefits package, we provide opportunities for professional growth and development in a dynamic and supportive work environment.
">About the Role
">- Oversee planning and optimization of resource utilization in the contact center
- Manage staffing levels and improve operational efficiency
- Develop and maintain strong partnerships with cross-functional stakeholders
- Set clear performance expectations and provide regular feedback
Requirements
">- Bachelor's degree in business administration or a related field
- Progressive workforce management experience supporting contact centers
- Deep knowledge of contact center technology and workforce management tools
- Expertise in OPEX management
- Strong leadership skills with the ability to manage and develop high-performing teams and stakeholders
What We Offer
">- Competitive salary range of $120,000 - $180,000 per year
- Comprehensive benefits package
- Opportunities for professional growth and development
Contact Information
">Please note that all accommodations will be made in accordance with applicable provincial accessibility laws and regulations. If you require any assistance during the application process, please do not hesitate to contact us.
-
Strategic Operations Director
3 weeks ago
Markham, Ontario, Canada Government of Canada - Central Full timeJob Title: Strategic Operations DirectorWe are seeking a highly skilled and experienced Strategic Operations Director to join our team at the Government of Canada - Central. As a key member of our leadership team, you will play a critical role in driving organizational success through effective planning, execution, and resource allocation.About the RoleThe...
-
Director of Workforce Optimization
20 hours ago
Markham, Ontario, Canada Enercare Inc. Full timeEnercare Inc., a leading home and commercial services company, seeks a Director of Workforce Optimization to oversee planning and resource utilization in our contact center. As a strategic leader, you will work closely with internal partners to create business cases and financial forecasts based on workforce demand. Your expertise in vendor management and...
-
Executive Director of Organizational Resources
3 weeks ago
Markham, Ontario, Canada Government of Canada - Central Full timeJob Summary: As the Executive Director of Organizational Resources, you will be responsible for managing the Government of Canada - Central’s resources to achieve strategic objectives.Key Responsibilities:Resource Allocation: Allocate human, material, and financial resources to implement organizational policies and programs.Objective Setting: Establish...
-
Strategic Leadership Director
1 week ago
Markham, Ontario, Canada Government of Canada - Central Full timeAbout the Government of Canada - CentralWe are a progressive organization with a commitment to excellence, seeking a Strategic Leadership Director who will drive our success in a dynamic and fast-paced environment.Salary: $120,000 - $180,000 per annumJob Description: As a Strategic Leadership Director, you will play a critical role in allocating resources,...
-
Strategic Director of Operations
1 week ago
Markham, Ontario, Canada Government of Canada - Central Full timeOverviewThis position is based in the Government of Canada - Central and reports directly to the organization's leadership team.Salary: The estimated annual salary for this role is $1,038,500 CAD.Job Description:Key ResponsibilitiesOversee the allocation of resources to implement organizational policies and programs, ensuring efficient use of material,...
-
Markham, Ontario, Canada Enercare Inc. Full timeEnercare Inc. is one of Canada's largest home and commercial services companies, providing leading products and services in heating, cooling, plumbing, electrical, water heating and water purification.Our purpose is to provide energy-efficient products and services to our customers, so together we can take action for a greener tomorrow, starting in our...
-
Strategic Human Resources Leader
2 weeks ago
Markham, Ontario, Canada Extendicare Full timeAre you a strategic leader looking to drive operational efficiency, customer service excellence, and continuous improvement in an organization?About the RoleWe are seeking a highly skilled Director, HR Systems and Optimization to join our team at Extendicare. As a key member of our HR Operations department, you will play a crucial role in enabling the...
-
Strategic Operations Director
3 weeks ago
Markham, Ontario, Canada Stylelife Furniture & Decor Inc Full timeJob DescriptionThis is a challenging role that requires a highly skilled and experienced professional to lead the operations of Stylelife Furniture & Decor Inc.About the JobWe are seeking a Strategic Operations Director to oversee the development and implementation of our operational strategies. This role involves managing a team of 5-10 people and working...
-
Strategic Marketing Director
4 weeks ago
Markham, Ontario, Canada Church's Chicken McCowan Road Full timeAbout the JobWe are seeking a highly motivated and experienced Strategic Marketing Director to join our team at Church's Chicken McCowan Road.Job OverviewThis is a full-time position responsible for developing and implementing strategic marketing initiatives that drive sales, increase brand awareness, and improve customer engagement.Key...
-
Strategic Operations Director for Agents Are Us
4 weeks ago
Markham, Ontario, Canada Agents Are Us Full timeWe are seeking a highly skilled Strategic Operations Director to join our team at Agents Are Us. This is an exciting opportunity to lead and manage the overall operational strategy, driving business growth and profitability.As a Strategic Operations Director, you will be responsible for allocating resources, authorizing departmental structures, and...
-
Strategic Financial Director
3 weeks ago
Markham, Ontario, Canada Canada Inc. Full timeJob OverviewWe are seeking a highly skilled Strategic Financial Director to join our team at Canada Inc.SalaryThe estimated annual salary for this position is $80,000 - $110,000 depending on experience and qualifications.Job DescriptionAs a Strategic Financial Director, you will be responsible for overseeing the financial operations of our company, including...
-
Strategic Marketing Director
7 days ago
Markham, Ontario, Canada Government of Canada - Central Full timeAbout This RoleWe are seeking a highly skilled Strategic Marketing Director to join our team at the Government of Canada - Central. In this critical role, you will be responsible for leading our marketing efforts and developing strategies to achieve our business objectives.Salary InformationThe estimated salary for this position is $120,000 - $160,000 per...
-
Strategic Business Services Director
3 weeks ago
Markham, Ontario, Canada Wyview Group Full timeJob DescriptionWe are seeking a highly experienced and skilled Strategic Business Services Director to join our team at Wyview Group.About the RoleThis is an exciting opportunity for a senior executive to lead the development and implementation of business strategies, policies, and programs across various departments. As a key member of our leadership team,...
-
Strategic Resource Optimization Specialist
4 weeks ago
Markham, Ontario, Canada Aviva Full timeAt Aviva, we're on a mission to simplify processes and drive performance.We're seeking an experienced Sr. Analyst - Asset Management to join our high-performing IT PMO & Transformation team.About the Role:Strategy Development: Collaborate with Senior Manager, IT Transformation & Resource Management, to develop and implement effective IT resource management...
-
Strategic Business Optimization Specialist
4 weeks ago
Markham, Ontario, Canada Tiankongzhijing Trading Inc. Full timeAbout the RoleTiankongzhijing Trading Inc. is seeking an experienced Strategic Business Optimization Specialist to join our team. This exciting opportunity will allow you to leverage your expertise in business management, process improvement, and operations optimization to drive growth and efficiency within our organization.Job ResponsibilitiesAnalyze and...
-
Strategic Operations Director
1 week ago
Markham, Ontario, Canada Natural Factors Full timeJob DescriptionWe are seeking a highly skilled and experienced Strategic Operations Director to join our team at Natural Factors. In this role, you will be responsible for overseeing the operational aspects of our organization, ensuring seamless execution of our policies and programs.Key Responsibilities:Resource Allocation: Allocate material, human, and...
-
Strategic Product Launch Director
7 days ago
Markham, Ontario, Canada ventureLAB Full timeAt ventureLAB, we are seeking a visionary Strategic Product Launch Director to drive the commercialization of revenue-generating new products and services.About UsWe are a leading innovation hub that empowers entrepreneurs and partners to succeed in competitive markets. Our team is passionate about helping businesses grow through innovative solutions and...
-
Marketing Strategic Director
3 weeks ago
Markham, Ontario, Canada Maple Supply Chain Management Inc Full timeAbout the RoleWe are seeking an experienced Marketing Strategic Director to join our team at Maple Supply Chain Management Inc.Job DescriptionThis senior marketing leadership role involves developing and executing strategic plans to drive business growth, enhance brand visibility, and expand market share.Key Responsibilities:Analyze market trends and...
-
Strategic Marketing Director
4 weeks ago
Markham, Ontario, Canada BrandBoosty Inc Full timeWe are seeking a highly experienced Strategic Marketing Director to join our team at BrandBoosty Inc. This is a permanent role, offering 30 hours of work per week. The salary for this position is approximately $120,000-$150,000 per year.Job DescriptionThe successful candidate will be responsible for allocating resources to implement organizational policies...
-
Strategic Sales Director
4 weeks ago
Markham, Ontario, Canada Crystal River Immigration Consulting Service LTD. Full timeJob Title: Strategic Sales DirectorCompany Overview: Crystal River Immigration Consulting Service LTD. is a leading immigration consulting firm seeking an experienced Strategic Sales Director to lead our sales team in building relationships with business clients and managing negotiations of sales contracts.Salary: $60,000 - $80,000 per year, depending on...