Key ERP System Delivery and Process Optimization Manager
20 hours ago
We are seeking an experienced ERP DevOps Manager to join a manufacturing company in Lasalle. This role aims to manage and optimize ERP application development and IT support processes, ensuring the delivery of high quality systems.
Main Responsibilities:- IT Support Ticket Management: Oversee the entire lifecycle of tickets related to ERP applications, from receipt to quality assurance.
- System Delivery Planning: Set realistic expectations for delivery times and results, ensuring alignment with corporate objectives.
- Process Optimization: Continuously improve ERP development processes to increase efficiency and standardize best practices.
- Quality and Performance Management: Monitor and evaluate the quality and performance of developers' work, ensuring compliance with established standards.
- Team Development: Encourage the growth of the ERP development team by reinforcing skills, standardizing processes, and improving workflow.
- Support for Technical Challenges: Help the team overcome technical obstacles and find effective solutions.
- Collaboration: Work closely with the Enterprise Architect, IT Manager, and other DevOps leaders to ensure consistent and aligned strategies.
- Bachelor's degree in computer science, information technology, engineering, or a related field.
- At least 5-10 years' experience in software development with solid knowledge of .NET frameworks and related technologies.
- At least 2-3 years management experience, ideally in a DevOps environment.
- Over 3 years' experience with ERP systems.
- Knowledge of ERP systems (ideally Epicor), Jira/Confluence, Visual Studio (C#), SQL Server.
- Demonstrated ability to manage and mentor a team, with a focus on skills development and process improvement.
- Strong organizational and problem-solving skills, with strong attention to detail.
- Excellent communication and interpersonal skills, facilitating interactions with different stakeholders.
- Expertise in modern DevOps methodologies, tools, code review, clean code principles, and software development best practices.
The estimated salary range for this position is $80,000 - $120,000 per year, depending on qualifications and experience.
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