Key ERP System Delivery and Process Optimization Manager

20 hours ago


Montreal, Quebec, Canada Fed IT Full time

We are seeking an experienced ERP DevOps Manager to join a manufacturing company in Lasalle. This role aims to manage and optimize ERP application development and IT support processes, ensuring the delivery of high quality systems.

Main Responsibilities:
  • IT Support Ticket Management: Oversee the entire lifecycle of tickets related to ERP applications, from receipt to quality assurance.
  • System Delivery Planning: Set realistic expectations for delivery times and results, ensuring alignment with corporate objectives.
  • Process Optimization: Continuously improve ERP development processes to increase efficiency and standardize best practices.
  • Quality and Performance Management: Monitor and evaluate the quality and performance of developers' work, ensuring compliance with established standards.
  • Team Development: Encourage the growth of the ERP development team by reinforcing skills, standardizing processes, and improving workflow.
  • Support for Technical Challenges: Help the team overcome technical obstacles and find effective solutions.
  • Collaboration: Work closely with the Enterprise Architect, IT Manager, and other DevOps leaders to ensure consistent and aligned strategies.
Education and Experience:
  • Bachelor's degree in computer science, information technology, engineering, or a related field.
  • At least 5-10 years' experience in software development with solid knowledge of .NET frameworks and related technologies.
  • At least 2-3 years management experience, ideally in a DevOps environment.
  • Over 3 years' experience with ERP systems.
Technical Skills:
  • Knowledge of ERP systems (ideally Epicor), Jira/Confluence, Visual Studio (C#), SQL Server.
Required Skills and Qualifications:
  • Demonstrated ability to manage and mentor a team, with a focus on skills development and process improvement.
  • Strong organizational and problem-solving skills, with strong attention to detail.
  • Excellent communication and interpersonal skills, facilitating interactions with different stakeholders.
  • Expertise in modern DevOps methodologies, tools, code review, clean code principles, and software development best practices.

The estimated salary range for this position is $80,000 - $120,000 per year, depending on qualifications and experience.


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