ERP Systems Manager

1 week ago


Montreal, Quebec, Canada Fed IT Full time

We are looking for an experienced ERP Systems Manager who can oversee the entire lifecycle of IT support tickets related to ERP applications. The ideal candidate will have a solid understanding of .NET frameworks and related technologies, as well as at least 2-3 years of management experience in a DevOps environment.

Main responsibilities include:

  • IT Support Ticket Management: Oversee the receipt, quality assurance, and resolution of IT support tickets related to ERP applications.
  • System Delivery Planning: Set realistic expectations for delivery times and results, ensuring alignment with corporate objectives.
  • Process Optimization: Continuously improve ERP development processes to increase efficiency and standardize best practices.
  • Quality and Performance Management: Monitor and evaluate the quality and performance of developers' work, ensuring compliance with established standards.
  • Team Development: Encourage the growth of the ERP development team by reinforcing skills, standardizing processes, and improving workflow.

Required skills include:

  • Demonstrated ability to manage and mentor a team.
  • Strong organizational and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Expertise in modern DevOps methodologies, tools, code review, clean code principles, and software development best practices.

Education: Bachelor's degree in computer science, information technology, engineering, or related field. Master's degree or relevant certifications in DevOps, project management, or similar fields is a plus.


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