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Restaurant Operations Manager

2 months ago

Grande Prairie, Canada Samra Kahlon Inc OA Wok Box Full time
Job Title: Restaurant Operations Manager

We are seeking a highly skilled Restaurant Operations Manager to join our team at Samra Kahlon Inc O/A Wok Box. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our fast food restaurant, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities:
  • Service Management: Determine the type of services to be offered and implement operational procedures to ensure high-quality customer service.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Performance Reviews: Conduct performance reviews to evaluate employee performance and provide constructive feedback.
  • Inventory Management: Organize and maintain inventory to ensure that we have the necessary supplies to meet customer demand.
  • Health and Safety: Ensure that health and safety regulations are followed to maintain a safe working environment.
  • Supplier Negotiations: Negotiate arrangements with suppliers for food and other supplies to ensure the best possible prices.
  • Marketing: Participate in marketing plans and implementation to promote our restaurant and attract new customers.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
  • Operations Management: Plan, organize, direct, control, and evaluate daily operations to ensure that our restaurant runs efficiently and effectively.
Requirements:
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
  • Experience: 1 year to less than 2 years of experience in a fast food restaurant or similar environment.
  • Language: Fluency in English.
  • Work Hours: 30 to 40 hours per week.
Work Environment:

Our restaurant is a fast-paced environment that requires strong organizational and communication skills. As a Restaurant Operations Manager, you will work under pressure to ensure that our customers receive exceptional service and that our business runs smoothly and efficiently.

We offer a competitive salary and benefits package to the successful candidate. If you are a motivated and experienced professional looking for a new challenge, please submit your application.