Restaurant Operations Manager
19 hours ago
Job Overview: Pho House Restaurant is seeking a seasoned professional to oversee the daily operations of our restaurant, ensuring seamless service delivery and exceptional customer experiences.
Salary: $60,000 - $70,000 per year, depending on experience
Responsibilities:
- Financial Management: Analyze budget to optimize profits, develop financial plans, and monitor revenues to determine labor costs.
- Operations Supervision: Supervise a team of 5-10 staff members, ensuring they have the necessary skills and knowledge to perform their duties efficiently.
- Inventory Management: Organize and maintain inventory levels, ensuring that stock levels are adequate to meet customer demand.
- Health and Safety: Ensure that health and safety regulations are followed, maintaining a clean and safe environment for customers and staff.
- Sales and Marketing: Participate in marketing plans and implementation, promoting the restaurant's services and offerings.
- Customer Service: Address customer complaints or concerns, providing excellent customer service and resolving issues promptly.
Required Skills and Qualifications:
- Bachelor's degree in Hospitality, Business Administration, or related field.
- Minimum 5 years of experience in restaurant management or related field.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Familiarity with electronic cash registers, MS Office, and point of sale systems.
Benefits:
- Comprehensive health care plan.
- Free parking available.
- Ongoing learning and training opportunities.
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