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Technical Support Specialist

2 months ago

Toronto, Ontario, Canada Booster Prep Inc. Full time
Job Title: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team at Booster Prep Inc.

Job Summary

The Technical Support Specialist will be responsible for providing technical assistance and support to our users, ensuring that they have a seamless experience with our computer systems and networks.

Key Responsibilities
  • Provide technical support and troubleshooting for computer systems, networks, and software
  • Respond to user inquiries and resolve technical issues in a timely and efficient manner
  • Collaborate with other technical teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Participate in the design and implementation of new technical solutions
Requirements
  • College diploma or equivalent in a related field
  • 1-2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of computer systems, networks, and software
Work Environment

The Technical Support Specialist will work in a general office environment with a team of technical professionals.

What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment