Sales and Customer Experience Expert

3 weeks ago


Toronto, Ontario, Canada COS Full time

COS is a fashion brand that offers a wardrobe of ready-to-wear and accessories for a life well dressed. As a Sales Associate, you will play a vital role in enhancing the shopping experience for our customers.

Job Overview

This part-time position offers 10-25 hours a week and comes with attractive benefits, including a 25% staff discount, clothing allowance, employee assistance program, holiday and birthday pay, and more.

About the Role

We are looking for a highly customer-focused individual who is interested in trends and fashion. As a Sales Associate, you will be responsible for providing high-level service to customers, processing deliveries, replenishing stock, and merchandising the latest garments on the shop floor.

Key Responsibilities:
  • Provide exceptional customer service at every turn, from initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor.
  • Process deliveries, replenish stock, and merchandise the latest garments on the shop floor.
Requirements:
  • Customer-focused and thinking in a commercial way.
  • Interested in trends and fashion.
  • Communicative, positive, and open-minded.
  • Willing to learn, adaptable, and action-oriented.
  • Collaborative, inclusive, and supportive.
  • Self-motivated, confident, and resilient.
Benefits

In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. Canada-based colleagues also receive additional benefits, including a clothing allowance, employee assistance program, holiday and birthday pay, and more.

Why Join Us?

COS values diversity and inclusivity, and we strive to create a fair and equal recruitment process. We believe that having a diverse workforce leads to a positive impact on how we address challenges, perceive possibilities, and relate to our colleagues and customers worldwide.


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