Customer Service Expert for Remote Logistics

10 hours ago


Toronto, Ontario, Canada DGU TRANSPORTATION AND LOGISTICS INC Full time

About DGU Transportation and Logistics INC

DGU TRANSPORTATION AND LOGISTICS INC is a company based out of the United States, with a strong commitment to customer satisfaction and excellence.

Our team provides top-notch transportation and logistics services to clients nationwide.

About the Role

We are seeking a full-time Customer Service Expert for our remote team. As a key member, you will be responsible for handling customer inquiries, resolving issues, providing information about services, and ensuring a positive customer experience.

The ideal candidate will have excellent communication and interpersonal skills, be able to multitask and problem-solve effectively, possess strong organizational skills and attention to detail, and be able to work independently and remotely.

Salary Information

The estimated annual salary for this position is $45,000 - $55,000, depending on experience and qualifications.

Key Responsibilities

  • Handle customer inquiries via phone, email, or chat
  • Resolve customer complaints in a timely and professional manner
  • Provide information about services and respond to customer inquiries
  • Maintain accurate records and reports of customer interactions
  • Work collaboratively with internal teams to resolve customer issues

Requirements

  • Bachelor's degree in a related field or equivalent experience
  • Excellent customer service and communication skills
  • Ability to multitask and problem-solve effectively
  • Strong organizational skills and attention to detail
  • Ability to work independently and remotely

What We Offer

  • A competitive salary range
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A comprehensive benefits package

Location

This role can be performed remotely from anywhere in the United States.



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