Business Development Manager

4 weeks ago


Calgary, Alberta, Canada EMCO Corporation Full time

Job Role Overview

We are seeking a motivated and driven Business Development Manager to join our Emco Private Label (EPL) Team supporting the Mainline and Luxart brands. This role offers an exciting opportunity for the right individual to grow the business by developing lasting, ethical customer relationships.

Key Responsibilities

  • Visit customer offices, shops, and job sites to assess business needs, develop, and maintain strong relationships to generate and close profitable sales.
  • Prospect and identify new customers, alerting the Profit Centre Manager of viable prospects.
  • Lead and own the sales process, including producing sales call reports, territory planning, and growth targets.
  • Analyze customer data, develop, and execute strategies to profitably grow market share while meeting targets.
  • Process orders, quotes, job packages, and sales functions as required.
  • Investigate and resolve customer issues, address short payments, and returns in a timely fashion that exceeds customer expectations.
  • Educate the field on EPL products, value proposition, and supporting customer service policies.
  • Understand and follow all safety regulations at customer locations and the Profit Centre.
  • Support Customer Service Representatives and Profit Centre activities as part of the team.

Requirements

  • College and/or University degree.
  • A minimum of 2 years of experience with customer service or counter sales.
  • Valid driver's license with a clean driver's abstract.
  • Proficient in Microsoft Office software.
  • Outstanding customer service and verbal communication skills.
  • Ability to identify and pursue new customers and increase market share.
  • Excellent relationship building skills with customers, vendors, and teammates.
  • Ability to work independently with minimal supervision while maintaining tight deadlines.

Preferred Skills

  • Previous experience with or knowledge of plumbing and building products sold at the Profit Centre.
  • Experience using Trend and Eclipse.

About EMCO Corporation

EMCO Corporation is one of Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We offer endless opportunities for growth and development in your career, a culture that prides itself in supporting you, and a solid, stable company with strong core values.



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