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Customer Experience Ambassador
1 month ago
At Broadstreet Properties Ltd., we're seeking a highly skilled and organized Receptionist to join our team. As the first point of contact for our Home Office, you'll be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.
The ideal candidate will have a strong background in office administration, with a minimum of 2 years of experience in a receptionist capacity. You'll be proficient in Microsoft Office Suite and have excellent communication skills, both written and verbal.
As a Receptionist at Broadstreet Properties Ltd., you'll be responsible for a wide range of tasks, including:
- Responding to telephone, email, and in-person inquiries from internal and external customers
- Preparing and packaging items for shipping on a daily basis
- Ordering and maintaining office and boardroom supplies
- Arranging and booking meetings in boardrooms and off-site locations
- Presenting a positive and professional image of the organization to all visitors and interactions
- Observing and reporting any security, maintenance, or cleanliness issues to the Office Manager
- Maintaining the mailroom, lobby, and front reception areas with a high attention to detail
- Organizing and distributing mail
- Supporting daily lunch program operations
What we're looking for in a candidate:
- Post-secondary education in office administration or equivalent
- Minimum of 2 years of direct work experience in a receptionist capacity
- Ability to adjust and be flexible to meet changing work needs and demands
- Knowledge of supplies, equipment, and/or services ordering
- Strong knowledge of Microsoft Office Suite and other software
- Able to maintain filing systems and basic databases
- Superior telephone manners and strong interpersonal skills
- Strong written and verbal communication skills
- Professional and confidential at all times
Why choose Broadstreet Properties Ltd.?
We're a family-owned and operated property management company that values employee wellbeing and prioritizes creating a safe, dignified, and welcoming environment for all employees. We practice equal opportunity hiring and onboarding processes to ensure equal access and participation for everyone.
