Receptionist

4 weeks ago


Slave Lake, Canada SA Dental Full time
Job Title: Receptionist

We are seeking a highly organized and detail-oriented Receptionist to join our team at SA Dental. As a Receptionist, you will be the first point of contact for our patients and will be responsible for providing exceptional customer service.

Key Responsibilities:
  • Front Desk Operations: Manage the front desk, answer phone calls, and respond to patient inquiries.
  • Customer Service: Provide excellent customer service to patients, respond to their needs, and resolve any issues in a timely manner.
  • Administrative Tasks: Perform various administrative tasks, such as filing, sorting, and distributing mail, and maintaining accurate records.
  • Switchboard Operations: Operate the switchboard, answer phone calls, and relay messages to the appropriate staff members.
  • Scheduling and Confirmations: Schedule and confirm appointments, send reminders, and update patient records.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Work Setting: Private sector.
  • Language: English.
  • Work Hours: 40 hours per week.
Personal Suitability:
  • Excellent Oral Communication: Possess excellent oral communication skills to effectively interact with patients and staff.
  • Flexibility: Be flexible and able to adapt to changing situations.
  • Organized: Be highly organized and able to prioritize tasks effectively.
  • Reliability: Be reliable and able to maintain confidentiality.
  • Team Player: Be a team player and able to work collaboratively with others.
Experience:
  • Experience an Asset: Experience in a similar role is an asset, but not required.

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