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Patient Flow Coordinator
1 month ago
Job Summary:
The Patient Flow Coordinator plays a critical role in ensuring the smooth delivery of care and services to clients. Reporting to the Supervisor, this regulated health professional is responsible for facilitating access and flow to optimize patient throughput, while ensuring compliance with internal and external standards of practice.
Key Responsibilities:
- Develop and implement a flexible system to meet changing demands and optimize patient flow.
- Facilitate access and flow through staff engagement, rounding, and the use of available tools and dashboards.
- Complete patient assessments at designated hospitals within the region.
- Plan patient discharges from hospital to the unit and from unit to intended destination.
- Employ critical thinking and creative problem-solving to identify opportunities for process improvement in bed assignment, admission, discharge, transfer, patient access, patient flow, and resource utilization.
- Identify and address processes and/or gaps that may impede patient flow or place teams and/or patients at risk, and communicate to the most appropriate resources.
Requirements:
- Bachelor's degree in a Health discipline (Nursing, Physiotherapy, Occupational Therapy) preferred.
- Current registration and membership with a Regulated College.
- 5-10 years clinical experience/competence in a healthcare organization.
- Excellent organizational, interpersonal, and problem-solving skills.
- Demonstrated skills and proficiency in facilitation, leadership, and staff engagement.
- Able to assess risk and effectively utilize staff resources to support patient acuity and skill level of staff members.
- Able to maintain positive and collaborative working relationships within the interdisciplinary healthcare team.
Reporting Relationships:
The Patient Flow Coordinator reports to a Supervisor as designated by the Director, Integrated Care Solutions.
Standards of Performance:
The PFC must demonstrate ongoing competency in completing all duties and responsibilities as detailed in this job description, in response to changes by the provincial regulating body, as well as agreed-upon specific goals and objectives.
Bayshore HealthCare is committed to a high-quality and safe environment for both our staff and clients/patients.
