Multilingual Insurance Claims Coordinator
4 days ago
Europ Assistance Canada, part of Generali Group, is a leading provider of travel assistance services in Canada.
About the RoleWe are seeking a highly skilled Multilingual Insurance Claims Coordinator to join our team in Toronto. As a key member of our Travel Assistance team, you will be responsible for delivering exceptional service to clients while ensuring efficient claim management and risk mitigation.
Key Responsibilities:- Provide professional, attentive, and empathetic service to clients in a 24/7 environment.
- Identify client needs, offer value-added advice, and proactively manage claims to minimize medical, operational, and reputational risks.
- Initiate travel insurance claims, ensuring accurate information and capturing all necessary details.
- Support new and existing claimants with the filing process, required documentation, and referrals for medical care.
To succeed in this role, you must have:
- Florent fluency in French
- A strong understanding of insurance policies and procedures
- Excellent communication and interpersonal skills
- The ability to work effectively in a hybrid/remote environment
We provide a competitive salary of $65,000 - $85,000 per year, depending on experience, as well as opportunities for growth and development in a dynamic and supportive team environment. Europ Assistance Canada Services Inc. is committed to diversity and inclusion, and we welcome applications from candidates with disabilities. We support all accommodation requests.
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Multilingual Claims Professional
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Multilingual Claims Specialist
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