Multilingual Insurance Claims Coordinator

4 days ago


Toronto, Ontario, Canada Europ Assistance Full time
About Europ Assistance Canada

Europ Assistance Canada, part of Generali Group, is a leading provider of travel assistance services in Canada.

About the Role

We are seeking a highly skilled Multilingual Insurance Claims Coordinator to join our team in Toronto. As a key member of our Travel Assistance team, you will be responsible for delivering exceptional service to clients while ensuring efficient claim management and risk mitigation.

Key Responsibilities:
  • Provide professional, attentive, and empathetic service to clients in a 24/7 environment.
  • Identify client needs, offer value-added advice, and proactively manage claims to minimize medical, operational, and reputational risks.
  • Initiate travel insurance claims, ensuring accurate information and capturing all necessary details.
  • Support new and existing claimants with the filing process, required documentation, and referrals for medical care.
Requirements

To succeed in this role, you must have:

  • Florent fluency in French
  • A strong understanding of insurance policies and procedures
  • Excellent communication and interpersonal skills
  • The ability to work effectively in a hybrid/remote environment
What We Offer

We provide a competitive salary of $65,000 - $85,000 per year, depending on experience, as well as opportunities for growth and development in a dynamic and supportive team environment. Europ Assistance Canada Services Inc. is committed to diversity and inclusion, and we welcome applications from candidates with disabilities. We support all accommodation requests.



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