**Lead Retail Operations Specialist**

1 week ago


Halifax, Nova Scotia, Canada NOVIN CASPIAN LTD Full time
Job Overview

We are seeking a skilled and experienced Lead Retail Operations Specialist to join our team at NOVIN CASPIAN LTD. This role is responsible for supervising staff, hiring and training new employees, selling merchandise, and preparing sales reports.

About the Role
  • This is a permanent position with an estimated salary of $55,000 - $65,000 per year, depending on experience.
  • The successful candidate will work approximately 35 hours per week in a fast-paced retail environment.
  • Proficiency in English is required, and previous experience in a similar role is preferred.
Key Responsibilities
  1. Supervise and coordinate activities of retail staff, ensuring excellent customer service and efficient operations.
  2. Hire, train, and develop a high-performing team to achieve sales targets and improve customer satisfaction.
  3. Sell merchandise to customers, including promoting products and handling sales transactions.
  4. Analyze sales data and prepare detailed reports on sales volumes, merchandising, and personnel matters.
  5. Organize and maintain inventory levels, ensuring optimal stock management and minimizing losses.
  6. Develop and implement strategies to drive sales growth, improve operational efficiency, and enhance customer experience.
Requirements
  • Secondary (high) school graduation certificate and relevant work experience.
  • 1-2 years of experience in a supervisory or leadership role in retail or a related field.
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions.
  • Proficiency in English and basic computer skills.

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