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Customer Experience Specialist
2 months ago
Job Summary
We are seeking a highly motivated and results-driven Client Advisor to join our team at Armani Group. As a Client Advisor, you will play a key role in driving sales and providing an exceptional client experience that represents the Armani brand.
Key Responsibilities
- Assist in the execution of merchandising and client relationship strategies to drive sales and increase customer loyalty.
- Develop a client base and build strong relationships with existing clients to increase sales and revenue.
- Provide product knowledge and share information about new products and promotions to clients.
- Work collaboratively with the sales team to achieve sales targets and provide excellent customer service.
- Operate with integrity, have a strong team mindset, and be results-driven to achieve sales goals.
Requirements
- Preferred retail experience in a similar position.
- High School diploma/GED preferred.
- Excellent communication (verbal and written) skills and demonstrated passion for working as a team.
- Proficiency using technical resources for client outreach, such as CRM, WeChat, etc. preferred.
- While not required, Mandarin and Cantonese are considered a strong asset.
- Able to work a flexible schedule, including holidays, nights, and weekends.
About Us
Armani Group is one of the leading fashion and luxury goods groups in the world today. Our company designs, manufactures, distributes, and retails fashion and lifestyle products under a range of brand names, including Giorgio Armani, Emporio Armani, and Armani Exchange.
Our Culture
We believe that the fuel to the power of the brand is through the collaboration of our associates. We are dedicated to fostering the development and growth of our people, roles, and structure.
Our Benefits
- Competitive compensation package, including commission and bonus opportunities.
- Medical, dental, and vision benefits.
- Life insurance and accidental death and dismemberment insurance.
- Employee assistance program.
- Paid time off for vacation and sick days.
- Pregnancy and parental leave top-up.
- Long-term disability.
- Group registered retirement savings plan (RRSP) with company matching.
- Armani merchandise discount.
- Restaurant discount.
- Uniform.
- Exclusive friends and family sales.
Your Career
We offer training and development opportunities, rewards and recognition programs, and opportunities in various brands in the Canadian Corporate Office (Greater Toronto Area), as well as domestic and international opportunities.
