Operations and Agent Success Manager

4 days ago


Barrie, Ontario, Canada The HR Pro Full time
About The Torro Group

The Torro Group is a leading real estate team dedicated to delivering exceptional services to our clients. We strive to achieve outstanding results in the Simcoe County Real Estate Market by fostering a collaborative environment that drives success and promotes growth.

Key Responsibilities
  • Team Management:
    • Supervise daily operations and support a team of 15 agents.
    • Foster a positive and productive team culture through effective communication and collaboration.
    • Conduct regular performance reviews and provide coaching to enhance agent productivity.
  • Operational Efficiency:
    • Develop and implement operational processes and procedures to improve efficiency and effectiveness.
    • Monitor and manage team workflows, ensuring timely execution of tasks and projects.
    • Utilize technology and tools to streamline operations and enhance productivity.
  • Strategic Growth:
    • Collaborate with leadership to identify growth opportunities and recruitment strategies.
    • Assist in onboarding and training new agents to ensure they are equipped for success.
  • Client and Vendor Relations:
    • Build and maintain relationships with clients, vendors, and partners to support business growth.
    • Oversee the management of client databases and ensure high levels of client satisfaction.
  • Budget and Financial Management:
    • Assist in budgeting and financial forecasting for the team.
    • Monitor expenses and ensure operations stay within budget.
  • Marketing and Branding:
    • Support marketing efforts to promote the team's services and expand brand awareness.
    • Coordinate promotional activities and events to enhance community engagement.

The ideal candidate will have a strong background in real estate operations, excellent leadership skills, and a passion for team development. This role is crucial in ensuring the smooth functioning of our team while identifying and implementing strategies for growth.



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