Operations and Agent Success Manager
3 weeks ago
The Torro Group is a leading real estate team dedicated to delivering exceptional services to our clients. We strive to achieve outstanding results in the Simcoe County Real Estate Market by fostering a collaborative environment that drives success and promotes growth.
Key Responsibilities- Team Management:
- Supervise daily operations and support a team of 15 agents.
- Foster a positive and productive team culture through effective communication and collaboration.
- Conduct regular performance reviews and provide coaching to enhance agent productivity.
- Operational Efficiency:
- Develop and implement operational processes and procedures to improve efficiency and effectiveness.
- Monitor and manage team workflows, ensuring timely execution of tasks and projects.
- Utilize technology and tools to streamline operations and enhance productivity.
- Strategic Growth:
- Collaborate with leadership to identify growth opportunities and recruitment strategies.
- Assist in onboarding and training new agents to ensure they are equipped for success.
- Client and Vendor Relations:
- Build and maintain relationships with clients, vendors, and partners to support business growth.
- Oversee the management of client databases and ensure high levels of client satisfaction.
- Budget and Financial Management:
- Assist in budgeting and financial forecasting for the team.
- Monitor expenses and ensure operations stay within budget.
- Marketing and Branding:
- Support marketing efforts to promote the team's services and expand brand awareness.
- Coordinate promotional activities and events to enhance community engagement.
The ideal candidate will have a strong background in real estate operations, excellent leadership skills, and a passion for team development. This role is crucial in ensuring the smooth functioning of our team while identifying and implementing strategies for growth.
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