Project Support and Business Solutions Expert
1 month ago
This is a challenging and rewarding opportunity to join the Provincial Health Services Authority (PHSA) as a Business Analyst and Project Support professional. As a key member of our team, you will play a critical role in supporting the analysis and documentation of business requirements to drive projects forward in our Data Analytics, Reporting and Evaluation (DARE) department.
Key Responsibilities- Lead the analysis and documentation of business requirements to support projects in the DARE department, working closely with stakeholders to develop business systems enhancements, solutions, and processes.
- Function as a Subject Matter Expert (SME) to project teams, performing gap analysis of systems and business process mapping, including the identification of linkages to other business systems.
- Contribute to the development of solutions to ensure business processes and project deliverables are consistent, accurate, and timely.
- Participate in and contribute to strategic planning, developing project plans for the design, development, and implementation of new business processes.
- Ensure key results are achieved in accordance with the project plan by analyzing current business systems and processes, generating ideas and formulating recommendations/options, and supporting project members in reaching decisions within project scope and timelines.
- Implement or contribute to the implementation of effective processes to assess project risks, identify risk mitigation strategies, and monitor risk throughout the project lifecycle.
- Review, analyze, and define current/future state processes, contributing to the development of specifications and testing for all identified development, system modifications, and installations.
- Provide user support, advice, and orientation, developing content for training modules, delivering training, and providing guidance to system users and department staff.
- A level of education, training, and experience equivalent to a Bachelor's degree in Health Information Science, Computer Science, or a related discipline, plus five (5) years recent related experience, including project planning, analysis, and implementation.
- Demonstrated ability to carry out business process mapping and fit gap analysis, with excellent interpersonal, oral, and written communication skills, and the ability to manage multiple interactions with multiple groups while working on multiple issues at the same time.
- Superior analytical, problem-solving, and system analysis skills, with proven ability to plan and execute projects with stringent timelines, and the ability to work effectively as part of a team.
- A comprehensive benefits package, including a municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work-friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
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