Business Analyst and Project Support Specialist

2 months ago

Vancouver, British Columbia, Canada PHSA Full time
Job Summary

The Business Analyst and Project Support Specialist will lead the analysis and documentation of business requirements to support projects for designated programs/services. This role will work in close collaboration with other stakeholders to develop business systems enhancements, business solutions, or business processes. As a Subject Matter Expert (SME), the successful candidate will perform gap analysis of systems and business process mapping, including the identification of linkages to other business systems. They will provide key contributions to the development of solutions to ensure that business processes and/or project deliverables are consistent, accurate, and timely. The role will also participate in and contribute to strategic planning. The Business Analyst and Project Support Specialist will develop project plans for the design, development, and implementation of new business processes, and support the transition from current systems, practices, and processes to an integrated system, common practices, and standardized processes with current or improved functionality.

Key Responsibilities

- Ensure key results are achieved in accordance with the project plan by analyzing current business systems and processes, generating ideas and formulating recommendations/options, and supporting members of the project in reaching decisions that are within project scope and timelines.
- Implement or contribute to the implementation of effective processes to assess project risks, identify risk mitigation strategies, and monitor risk throughout the project lifecycle. The successful candidate will support the Manager/Team Lead by providing regular updates on the progress as well as any areas of risk associated with the completion of the project both within the project scope and the timeline. They will provide professional expertise to staff, departments, stakeholders, and guidance regarding standard process for project management.
- Review, analyze, and define current/future state processes and contribute to the development of specifications and testing for all identified development, system modifications, and installations.
- Provide user support, advice, and orientation.
- Develop content, as required, for training modules, deliver training, and provide guidance to system users and department staff.
- Develop and maintain online course content as required. Develop and maintain various business processes, policies, and procedures, as well as reference documentation such as user instructions, manuals, and reference materials.

Requirements

- A level of education, training, and experience equivalent to a Bachelor's degree in Health Information Science, Computer Science, or a related discipline, plus five (5) years recent related experience which includes project planning, analysis, and implementation.
- Public Service and Health Sector experience and knowledge an asset.

What We Offer

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too – offering health, wellness, development programs to support you – at work and at home.

- Join one of BC's largest employers with province-wide programs, services, and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work-friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to Work Perks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

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